Access Teams
1 TopicBeta Build 23202.1509.2295.2283 - cache for account which is not available anymore on Windows.
Hi, I openned a case with M365 Support Team (case #2308070040006447) but no success after perform the following steps: - Uninstall app, restart computer; - delete files and folders as the artcile: https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache - Delete Regedit key: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams; - Open the Windows settings, go the 'Apps', find the 'Microsoft Teams (work or school) and the click on the 'reset' button; - reinstall the app. Even after these steps, that app keeps showing accounts on the first login screen, which are not used on my computer anymore. These accounts - that you can see on the imagem with yellow marks - are not connected to 'Microsoft Office' app or 'Windows Work/School' account. Where (file or registry key) the new app is reading to find that accounts??? As we tested yesterday with a remote support session, that issue only occurs with the BETA version of MS Teams app. * Windows 10 Enterprise (22H2 - 19045.3324)