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"Partner Verification"

3 Topics

Why is it so hard to get verified? | Microsoft Partner Center
We've been stuck at the "Employment Verification" stage in Microsoft Partner Center for what feels like forever. Despite countless attempts, multiple support tickets, and submitting every possible document, we're still not verified. We've meticulously rechecked every entry—domains, names, contacts, phone numbers—tried different combinations, and still, nothing. Even setting up our account was a struggle. It took multiple days. Using a desktop was not possible at all, we had to use a mobile phone. We encountered countless bugs, had to delete, unlink, and recreate our Partner Center account multiple times. We've been paying customers for years and have generally had great experiences with other Microsoft Support channels. Often, our support tickets were resolved within minutes! But now, with Microsoft Partner Center, it feels like an entirely different game. Even the Admin Center support team mentioned that the process is "more complicated." We've been waiting for weeks, only to receive generic, unhelpful responses to issues that shouldn't even be problematic—they should be handled automatically. Why this process is so difficult? We have scheduled appointments and no one from Microsoft shows up. Other times we get calls from MS agents just to help us open another ticket. We have already received two emails claiming that our account is verified, only to find out that it is not. At some point it just gets ridiculous. I see that we are not the only ones. We've read all the sad stories from others in the same situation. Does anyone have any more tips left that might help us finally get verified? We are on the verge of simply giving up.
RamiRamiRami
Oct 02, 2024 Place Partner compliance & verification
3.6KViews
8likes
26Comments
Partner Verification Employment rejected
If the partner verification rejected (due to domain document). May I know whether can resume the process to reverify again once i got the requested document? I am not sure why they ask for domain document for the employment verification. Although I already follow their steps to change my domain to be same as the BR but still got rejected with another ridiculous reason. It's very frustrated. The reply from the AV team is very slow and they seems only want to reject and close the case.
thomaslo1570
Sep 04, 2024 Place Partner compliance & verification
202Views
0likes
0Comments
Partner Verification Issues
I am finding it impossible to get through the verification process. Is anyone else struggling? I have a ticket raised however this has not been enough to resolve passing verification. The message I keep being sent is below Please ensure that they are issued within the previous 12 months: Domain registration / Domain invoice at registration or renewal that lists Entity/Username and domain as it is stated on your account.  On the support email ticket we have agreed that what I am sending via the partner hub matches what they are looking for, however when I submit the information via the portal they reject it. I am at an absoloute loss. Any advice would be much appreciated MAny thanks
David_Brindley
Mar 12, 2024 Place UK Partner Discussions
285Views
0likes
0Comments