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GoodNightVienna's avatar
GoodNightVienna
Copper Contributor
Mar 18, 2021

Windows Update - 'Policies set on your device' is empty but receiving updates

Hello, my organisation has recently started to test Intune and we have a few test devices including my laptop on Intune at the moment. I configured a Windows 10 update rings profile and targeted a te...
AriaUpdated's avatar
AriaUpdated
Icon for Microsoft rankMicrosoft
Mar 18, 2021
Hey there! Which policies exactly are you setting in Intune? For example, the Feature Deployment (Preview) feature where you can target a specific version does NOT set anything on the device given it talks directly to the server. Additionally, please note, even with no policies configured you would still get updates.
  • MarkKerry's avatar
    MarkKerry
    Copper Contributor
    May 12, 2021

    Hi AriaUpdated  - I think I might be having a similar problem here on Windows 10 1909 devices. WUfB been configured and working fine for months, now Windows Update in Settings App is not showing any configured policies. However, the registry (HKLM\SOFTWARE\Microsoft\PolicyManager\current\device\Update) and the MDMDiagReport.html still looking OK. Screenshots attached. This appears to be a bug raised by people on twitter a few months ago. Are you aware of the issue and a potential fix? Let me know if you need this raised via a different channel.

     

    https://twitter.com/acjuelich/status/1367560490508025856

     

    Thanks

    Mark

    • Miguel Sanabia's avatar
      Miguel Sanabia
      Brass Contributor
      Jul 12, 2021
      Did anyone ever get back to you on this with a solution or fix.? Saw others on twitter saying the same yet no mention from MS on if its a bug or known issue.
      • MarkKerry's avatar
        MarkKerry
        Copper Contributor
        Jul 13, 2021
        A support ticket was raised but was closed without a resolution. Asked me to raise in the feedback hub which I did. The bug didn't appear to have any impact, other than not displaying update policies in the settings app. Upgrading machines from 1909 to 20H2 displayed the policies again
  • GoodNightVienna's avatar
    GoodNightVienna
    Copper Contributor
    Mar 18, 2021

    Hi, thank you for your reply. Both Windows 10 update Rings and Feature updates (preview). Deferral for feature update is set to 0 in the first one and in the feature update (preview) policy, I am specifying 1909 and it works. I just thought it's strange I don't see anything at all in the 'Policies set on your device' area on my laptop.

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