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ConfigMgrGuru's avatar
ConfigMgrGuru
Copper Contributor
Apr 28, 2020

Any recommendations for updating Drivers with 1909 IPU?

We’re seeing certain dell models display go dark and issues with displaying to multiple monitors post 1909 IPU.

5 Replies

  • Hi ConfigMgrGuru 

    I work for a Dell Titanium partner. You might consider to use Dell Command Update to update drivers
    and all Firmware BEFORE an IPU to avoid such situations. This can be automated with an centralized repo using dcu-cli.
    https://www.dell.com/support/article/en-us/sln311129/dell-command-update?lang=en

    Also, consider usage of dynamic updates. These will fetch the latest OEM drivers via WU / WuFB. 
    The drivers can also be managed by WSUS but you should never auto-approve the category.

    The category is 1903 upgrade and servicing drivers. MAke sure to enable drivers and driver sets and allow installation via WSUS policies. 

    edit: sometimes a black screen can appear after the upgrade is finished. Press Ctrl+Alt+Del to get out of this state and see the logon screen.
    Also Windows Key + Ctrl + Shift + B might help
    https://support.microsoft.com/en-us/help/12445/windows-keyboard-shortcuts

  • gwblok's avatar
    gwblok
    Iron Contributor

    ConfigMgrGuru 

    Are these machines using a USB-C / Thunderbolt dock?  Or are the multiple monitors directly connected to the device?  If you have a dock, you might need to update Firmware / Drivers for that as well.

  • You will need to deploy them using the same way your are deploying any other installation.
    However, first deploy them to small group or number of PC and see if it works and then deploy them to larger number.
  • I'm not tracking any post 1909 multiple monitors issues, can you e-mail with additional details, like make and model and driver version?

  • whinton666's avatar
    whinton666
    Copper Contributor
    Take a look at this post on pulling in drivers during the IPU. https://deploymentresearch.com/improving-the-configmgr-inplace-upgrade-task-sequence/

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