Forum Discussion
Windows Update Failing
I have 8 Virtual Machines all running Windows Server 2016 Standard and all are setup with a Windows Update Group Policy to run on a specific night and time. However, I have one server that continues to fail on the same 2 Windows Updates. Not sure why this server is having issues with the updates, as all the servers are pretty much identical. Any ideas to help me troubleshoot? Here are the 2 updates that continue to fail:
2019-12 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4530689)
2019-07 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4507459)
2019-12 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4530689)
2019-07 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4507459)
For the 7/2019 update I'd try installing the prerequisite SSU
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4509091
For the 12/2019 update I'd try installing the prerequisite SSU
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4520724
Thanks for your quick reply. I downloaded both prerequisites and tried to install. However, it is showing that I already have both of them installed already. Any other thoughts or ideas? Thank you!!
Next step is to download and install;
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4530689
If you’re technically savvy, you can try the steps below :
1. Click Start and start typing on your keyboard for "services.msc"
2. In your search results "services.msc" should show up. Open it with a click.
3. A new windows will open containing all Windows services on your system.4.Search for "Windows Update"5. Right-click the "Windows Update" and then click Stop.
We will now clean the Windows Update temporary cache folder:1. Hold your windows-key pressed and hit "R" key simultanous.
2. A small new windows will appear.
3. Type %windir%\SoftwareDistribution\DataStore in this new window and click OK.
4. This will open Windows Explorer on the correct location.
5. Delete all contents of this folder. (Hint: Use Ctrl + A to select all files and folders)
Now we will start the Windows Update Service again:1. Switch back to the windows Services.
2. Locate Windows Update.
3. Right-click on it and choose Start.If the problem still persists i would recommend you to switch to latest windows server 2019.Hope this helps- Spoiler
Akshay_Mane wrote:If the problem still persists i would recommend you to switch to latest windows server 2019.The official Microsoft website link for Windows Server 2019 is this:
https://www.microsoft.com/en-us/evalcenter/evaluate-windows-server-2019
Not that 3rd party link in your comment.
