Windows Update Failing

Dave Patrick 

A sarcastic comment. How useful to work with.

Server 2019 does exactly the same with various updates.

Dave Patrick 

PS C:\Users\administrator.WYNNETR> DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Managemen
Version: 10.0.14393.0

Image Version: 10.0.14393.2457

No component store corruption detected.
The operation completed successfully.

Well here's what should have happened.

Windows PowerShell
Copyright (C) 2016 Microsoft Corporation. All rights reserved.

PS C:\Users\Administrator.DSPATRICK> Get-WindowsUpdateLog

Converting C:\Windows\logs\WindowsUpdate into C:\Users\Administrator.DSPATRICK\Desktop\WindowsUpdate.log ...

Input
----------------
File(s):
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.6.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.7.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.8.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.9.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.10.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.11.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.12.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.13.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.14.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.15.etl

0.00%4.68%9.36%14.04%18.71%23.39%28.07%32.75%37.43%42.11%46.78%51.46%56.14%60.82%65.50%70.18%74.85%79.53%84.21%88.89%93.
57%98.25%100.00%

Output
----------------
DumpFile:           C:\Users\ADMINI~1.DSP\AppData\Local\Temp\WindowsUpdateLog\wuetl.CSV.tmp.00000

The command completed successfully.

Input
----------------
File(s):
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.16.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.17.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.18.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.19.etl
     C:\Windows\logs\WindowsUpdate\WindowsUpdate.20191225.113356.292.20.etl

0.00%11.35%22.70%34.04%45.39%56.74%68.09%79.43%90.78%100.00%

Output
----------------
DumpFile:           C:\Users\ADMINI~1.DSP\AppData\Local\Temp\WindowsUpdateLog\wuetl.CSV.tmp.00001

The command completed successfully.

 Some things to try;

sfc /scannow

dism /online /cleanup-image /restorehealth

or possibly a repair install by running setup.exe from the root of the install media. I'm not a big fan of doing this and in my opinion time would be better spent standing up a new one, patch fully, migrate roles or applications over to it.

Dave Patrick 

Appreciate all your help and guidance on this, as I know very little and am trying to learn as I go.

Do I need to do another process first, in order for the Get-WindowsUpdateLog to work?

Get this error:

Get-Process : A positional parameter cannot be found that accepts argument 'Get-WindowsUpdateLog'.
At line:1 char:1
+ PS C:\WINDOWS\system32> Get-WindowsUpdateLog
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidArgument: (:) [Get-Process], ParameterBindingException
+ FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.GetProcessCommand

You'll need to use PowerShell to generate the readable log file.

https://docs.microsoft.com/en-us/archive/blogs/charlesa_us/windows-10-windowsupdate-log-and-how-to-view-it-with-powershell-or-tracefmt-exe

Dave Patrick 

Windows showed the installation was successful and then asked for a restart. After restarting, it showed the update as failed.

I opened the Log folder but all I see are .etl files that are "garbled" when I open them in Notepad.

You said earlier that https://www.catalog.update.microsoft.com/Search.aspx?q=KB4530689 was successful? I don't see any trace of it.

May need to check the \windowsudate.log file for details.

https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-logs

(please don't post debug logs in forums)

Dave Patrick 

Source Description HotFixID InstalledBy InstalledOn
------ ----------- -------- ----------- -----------
EBE Update KB3192137 NT AUTHORITY\SYSTEM 9/12/2016 12:00:00 AM
EBE Update KB3199209 NT AUTHORITY\SYSTEM 10/25/2016 12:00:00 AM
EBE Update KB4132216 NT AUTHORITY\SYSTEM 5/22/2018 12:00:00 AM
EBE Update KB3186568 EBE\Administrator 5/25/2018 12:00:00 AM
EBE Update KB4091664 NT AUTHORITY\SYSTEM 10/12/2018 12:00:00 AM
EBE Security Update KB4465659 NT AUTHORITY\SYSTEM 11/14/2018 12:00:00 AM
EBE Security Update KB4485447 NT AUTHORITY\SYSTEM 2/19/2019 12:00:00 AM
EBE Security Update KB4498947 NT AUTHORITY\SYSTEM 5/17/2019 12:00:00 AM
EBE Security Update KB4503537 NT AUTHORITY\SYSTEM 6/18/2019 12:00:00 AM
EBE Security Update KB4509091 NT AUTHORITY\SYSTEM 7/16/2019 12:00:00 AM
EBE Security Update KB4512574 NT AUTHORITY\SYSTEM 9/11/2019 12:00:00 AM
EBE Security Update KB4521858 NT AUTHORITY\SYSTEM 10/15/2019 12:00:00 AM
EBE Security Update KB4520724 NT AUTHORITY\SYSTEM 11/19/2019 12:00:00 AM
EBE Security Update KB4503267 NT AUTHORITY\SYSTEM 1/9/2020 12:00:00 AM

A picture ….. really? How convenient to work with.