Windows 7 computers crashes on update

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New Contributor

There are some recent updates pushed from Microsoft's Update Servers and they are crashing the OS, preventing it from booting, and looping to the startup repair screen. Cannot get in Safe Mode. This is affecting all Windows 7 computers that have applied recent updates from Microsoft! Over 50 computers so far for many of my clients.  Can someone let Microsoft know? Also, anyone aware of this?

2 Replies
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The top three updates have failed on this Windows 7 Pro x64 edition. But all crashed Windows 7 OS indicate these updates as the last ones to apply before they crashed. There was one computer with Windows 7 that applied two out of the three updates, one failed, but the computer remains functional.

 

 

updates.jpg

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  Can someone let Microsoft know? Also, anyone aware of this?

The known issues are listed here for each KB

 

https://support.microsoft.com/en-us/help/4534310

 

for immediate assistance I'd suggest starting a case here with product support.

 

https://support.microsoft.com/en-us/hub/4343728/support-for-business