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christine410's avatar
christine410
Copper Contributor
Apr 28, 2023

Remote desktop

Hi there, I'm using a Mac with Remote Desktop and recently updated the Remote Desktop app and now it's showing an error 

 

"Your session ended because of a data encryption error. If this keeps happening, contact your network administrator for assistance. Error code: 0x407" 

I've validated the username and password, the IP address are all correct and can't figure out how to fix this.

1 Reply

  • KapilArya's avatar
    KapilArya
    MVP
    Apr 28, 2023
    Try this:

    Run ncpa.cpl command, right click your network adapter > Properties > Configure > Advanced > IPv4 Large Send Offload, select Disabled.

    See if it this helps!

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