Forum Discussion
windows hello face recognition + the front camera turning on randomly?
my surface computer's windows hello face recognition & front camera used to light up together n randomly. i ran norton everytime but it never said there was virus for more than a half year. and i went to a physical microsoft shop to scan virus and got no malware result either. I still reset my computer and now there is no problem. should i worry that there was a computer virus on my computer all along?
1 Reply
- Hi,
if you took your surface to a Microsoft physical shop and they made sure there is no virus after scanning it, then it's safe to say that there was no virus and just a configuration error somewhere in a software.
just make sure to always use up to date OS, right now the latest versions of Windows 10 is 20H2.
https://www.microsoft.com/en-us/software-download/windows10
and also go to Windows Security (aka Windows Defender). turn on the security features such as core isolation in memory integrity, reputation-based protection and controlled folder access in ransomware protection section. you can also run a full scan or offline scan to make sure you are totally safe 🙂
