The Customer Experience Engineering team at Microsoft is pleased to announce that the Windows Customer Connection Program (WCCP) is expanding. Are you an IT professional who wants to help Windows engineers build the right products and services, the right way, as fast as possible? Opt-in today at aka.ms/JoinWCCP.
Windows Customer Connection Program members have access to exclusive virtual calls, focus groups, surveys, Teams discussions, and private previews. Engage directly with the engineering teams that build the features and products you use daily, as well as those that are yet to be released.
What is the WCCP?
The Windows Customer Connection Program provides opportunities for IT pros and Windows engineering teams to work together developing solutions that better address commercial customer needs and result in product improvements. The WCCP is not a marketing or support program, it is an engineering program. Engineers engage customers to better understand user habits, pains, and recommendations for improvement. These engagements often impact the planning and development cycle long before a solution or feature is released.
Who can join?
Members should be IT pros with deep technical knowledge, committed to product usage, and willing to openly provide actionable feedback.
All members must have a signed Non-Disclosure Agreement (NDA) with Microsoft. Not sure if your organization has one in place? Contact your Customer Success Account Manager (CSAM) or primary Microsoft point of contact.
The Windows Customer Connection Program is a mutually beneficial program. The more insight and actionable feedback you provide, the more we can improve your user experience, and the more engagement opportunities and information you will be able to access. Members that demonstrate deep commitment to the community will be invited to receive exclusive community influencer benefits and join high-touch engagements, where they will work closely with engineering teams.
Exclusive influencer benefits
Recurring virtual meetings with NDA updates and roadmap information
Active Teams discussion channels
Private preview awareness
Customer to customer learning
Additional Influencer benefits are awarded based on community engagement.