[ARCHIVED] How to get Extended Security Updates for eligible Windows devices

Poornima -

Microsoft has created a giant mess with the Windows 7 ESU program. The communication is so bad, you wonder if it’s intentional. Many struggling MS customers have found your blog and are pleading for answers, but you are not responding, which is not helpful. Please at least confirm that you are monitoring your blog.

Microsoft employees will be enjoying the holidays with their families, while your customers, particularly your small business customers, are working double their normal hours in December, working straight through the holidays, because Microsoft has so badly botched the SMB ESU rollout it announced in October. It’s disrespectful to the hard-working small business community.

I wouldn’t give Microsoft an F on the ESU project, because an F implies a grade as high as 60. I give Microsoft a flat zero on the ESU project. 2019 has been a rough year for Seattle-area corporations.

Please tell your readers whether the ESU is available for Windows 7 Ultimate and exactly how to purchase it. Please answer immediately, as time is almost up. I have been seeking an answer for three weeks.