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Community Manager

This post was authored by Bernardo Caldas, General Manager for Windows, and Jared Spataro, General Manager for Office.


Update (Sept. 6, 2018): Office 365 ProPlus will continue to be supported on Windows 8.1 through January 2023, which is the end of support date for Windows 8.1. Office 365 ProPlus will also continue to be supported on Windows Server 2016 until October 2025. In addition, all currently supported feature updates of Windows 10 Enterprise and Education editions (versions 1607, 1703, 1709, and 1803) will be supported for 30 months from their original release date. Please see Jared Spataro's blog post on Helping customers shift to a modern desktop for more information, and see the Windows lifecycle fact sheet for current end of service dates.


Delivering a secure and productive modern workplace is a top priority for many of our commercial customers, and we’re committed to help. Last July, we took a big step forward in this journey with the introduction of Microsoft 365, a new product suite that brings together Office 365, Windows 10, and Enterprise Mobility + Security.  Many customers are in the process of moving to one or more of these products, and they’ve asked us to clarify a few key points to help them with their upgrades.  Today – two years before the end of extended support for Windows 7 and Office 2010 (January and October 2020, respectively) – we’re announcing servicing extensions for Windows 10, changes to the Office 365 ProPlus system requirements, and new details on the next perpetual release of Office and Long-Term Servicing Channel (LTSC) release of Windows.

Servicing extensions for Windows 10

Windows 10 is being adopted rapidly by organizations of all sizes, and as customers deploy the product they are implementing a modern servicing methodology we refer to as Windows as a service.

Many customers – including MARS, Independence Blue Cross, and Accenture – have made significant progress in moving to Windows as a Service, but some have requested an extension to the standard 18 months of support for Windows 10 releases.  To help these customers, we are announcing an additional six months of servicing for the Enterprise and Education editions of Windows 10, versions 1607, 1703, and 1709. (Additional servicing for Windows 10, version 1511 was announced in November.)  This extension will be offered via normal channels.  The chart below outlines the impact of these extensions for each of the last four Windows 10 releases.

Release

Release date

End of support

End of additional servicing for Enterprise, Education

Windows 10, version 1511

November 10, 2015

October 10, 2017

April 10, 2018

Windows 10, version 1607

August 2, 2016

April 10, 2018

October 9, 2018

Windows 10, version 1703

April 5, 2017

October 9, 2018

April 9, 2019

Windows 10, version 1709

October 17, 2017

April 9, 2019

October 8, 2019

We will also offer additional paid servicing options for Windows 10 Enterprise and Education releases starting with Windows 10 version 1607. For more information, contact your Microsoft account team.

Updates on the Office 365 ProPlus system requirements

Office 365 ProPlus delivers cloud-connected and always up-to-date versions of the Office desktop apps. To ensure that customers get the most secure and efficiently managed experience from ProPlus and Windows 10 together, we are providing updates on the Windows system requirements for Office 365 ProPlus.

  • To clarify our current support practices for ProPlus running on Windows 10, ProPlus will not be supported on Windows 10 Semi-Annual Channel (SAC) versions that are no longer being serviced.
  • Effective January 14, 2020, ProPlus will no longer be supported on the following versions of Windows. This will ensure that both Office and Windows receive regular, coordinated updates to provide the most secure environment with the latest capabilities.
    • Any Windows 10 LTSC release
    • Windows Server 2016 and older
    • Windows 8.1 and older

We recognize that some of our customers deliver Office to their users via Remote Desktop and VDI. Later this year, Microsoft will deliver new Remote Desktop and desktop virtualization capabilities within the SAC release cadence of Windows 10 Enterprise and Windows Server. Join the Windows Server Insider program to get early access to these capabilities.

To learn more about these updates, visit the support page.  And to ask the experts, visit the Office Apps Tech Community page.

New details on the next perpetual release of Office and LTSC release of Windows 10

We recognize that some customers aren’t ready to move to the cloud and will instead choose to deploy on-premises or hybrid architectures.  For those customers, we’re announcing new details on the next perpetual release of Office and LTSC release of Windows 10.

Office 2019

Last year at Ignite, we announced Office 2019 – the next perpetual version of Office that includes apps (including Word, Excel, PowerPoint, and Outlook, and Skype for Business) and servers (including Exchange, SharePoint, and Skype for Business). Today we’re pleased to share the following updates:

  • Office 2019 will ship in H2 of 2018. Previews of the new apps and servers will start shipping in the second quarter of 2018.
  • Office 2019 apps will be supported on:
    • Any supported Windows 10 SAC release
    • Windows 10 Enterprise LTSC 2019
    • The next LTSC release of Windows Server
  • The Office 2019 client apps will be released with Click-to-Run installation technology only. We will not provide MSI as a deployment methodology for Office 2019 clients. We will continue to provide MSI for Office Server products.

Modern software not only provides new features to help people do their best work, but also new, more efficient manageability solutions and more comprehensive approaches to security. Software that is more than a decade old, and hasn’t benefited from this innovation, is difficult to secure and inherently less productive. As the pace of change accelerates, it has become imperative to move our software to a more modern cadence. In the past, perpetual versions of Office were released under the Microsoft Fixed Lifecycle Policy, with a term of 5 years of standard support and 5 years of extended support. Office 2019 will ship under a separate term with a reduced extended support period:

  • Microsoft will provide 5 years of mainstream support and approximately 2 years of extended support for Office 2019 apps and servers. This is an exception to our Fixed Lifecycle Policy to align with the support period for Office 2016. Extended support will end 10/14/2025.
  • There is no change to the support term for existing versions of Office.

Windows 10 Enterprise LTSC 2018

The next LTSC release, Windows 10 Enterprise LTSC 2018, will be available in the fall of 2018.  In keeping with the previous Long-Term Servicing Channel releases, this release will have the same features as the Windows 10 Semi-Annual Channel release made available at the same time – with the usual exceptions (including apps that are often updated with additional functionality, including the in-box apps, Microsoft Edge, and Cortana).  This new release will also add support for the latest generations of processors, per the standard silicon support policy.  This release of Windows 10 Enterprise LTSC will be released under our fixed lifecycle policy with a term of 5 years of mainstream support and 5 years of extended support.


At Microsoft, we’re committed to helping our commercial customers deliver a secure and productive modern workplace – and that means helping them get current and stay current on Office and Windows.  Many customers are already in the process of planning their upgrades, and today’s announcements address feedback we’ve heard from them over the last few months.  Servicing extensions for Windows 10 will help customers who need a little extra time to implement Windows as a service; changes to the Office 365 ProPlus system requirements provide clarity for new ProPlus deployments; and Office 2019 and Windows 10 Enterprise LTSC 2018 will give customers who aren’t yet ready to move to the cloud a valuable set of new security and productivity features.

Resources

 

22 Comments

Hi,

Does that mean that Windows 10 Enterprise LTSC 2018 will be supported on “general-purpose devices” (running office applications)as this scenario was not qualified to be used with Windows 10 LTSB 2016 before?

 

Thank you for clarification.
Andreas

Occasional Visitor

Hi

 

Will the extended 6 months also apply to future Windows 10 releases, e.g. 1803 and 1809?

Senior Member

Hi,

when will the 1803 Version be available?

Is 5 th of April right?

Senior Member

I'd like Microsoft to reconsider Office support on LTSB 2016 (v1607).  I know it was always Microsoft's stance that Office doesn't belong on LTSB, but you've clearly changed that point of view for LTSC 2018, and LTSB 2016 has proven extremely trouble-free compared to semi-annual channel.  

 

I know it's probably impractical to expect ongoing Office 365 support on a 10-year platform, but please consider extending Office 2019 support to LTSB 2016 machines.

Occasional Visitor

don't understand  I don't need all the bells & whistles I only have need for correspondence and journal/ won't (the truth, please) won't Evernote replace my needs?

 

Deleted
Not applicable

Hi.

About this part:

The Office 2019 client apps will be released with Click-to-Run installation technology only.

What are the implications of this change for companies that are using WSUS to deploy updates?

Occasional Contributor

Hi,

 

so does this mean that Office 365 ProPlus is not supported on Server 2019?

Only Office 2019?

 

As for my info, MS now gives support until 2025 for Office365 ProPlus on RDSH2016 - so why it should not be supported on RDSH2019?

 

Thanks for your help

 

Regards,

Ben

New Contributor

Hi,

 

how about support for Office 2016 und Windows Server 2019?

Is this supported?

 

Regards,

Georg

Occasional Contributor

Hi, this is an bad decision, in a recent survey over 50% of schools chose LTSB/C images due to the bloat that Microsoft ships with the base image.

 

This decision will no doubt be reversed I'm sure, but really what are you thinking? Have you even done any telemetry on the installs? Talked to educational customers?

 

EDIT: see network managers discussion here: http://www.edugeek.net/forums/windows-10/204821-w10-edu-vs-w10-ent-ltsc.html

Deleted
Not applicable

@Gareth SellwoodHi. Can I please have a link to that recent survey of yours?

Regular Visitor

Until when is O365 PP supported on Server 2012 R2? Support for O365 PP on Windows 8.1 has been Extended to Jan 2023 (source: https://www.microsoft.com/en-us/microsoft-365/blog/2018/09/06/helping-customers-shift-to-a-modern-de... but in this Information (source: https://techcommunity.microsoft.com/t5/Office-365/The-little-un-known-Secrets-of-using-Office-365-Pr...) the support for O365 PP on Server 2012 R2 still ends at  Jan 2020, which is a bit confusing. Who could clarify this?

Occasional Contributor

Regarding the source of LTSC install numbers check out the Edugeek forum. Many people are recommending LTSC due to its lack of Bloated apps such as Xbox and "Wallet" and many other default app installs on the start menu. See here for source discussion: http://www.edugeek.net/forums/windows-10/204821-w10-edu-vs-w10-ent-ltsc.html

Occasional Visitor

This article more that 1.5 years old.  We are moving on ...  MS needs to keep us updated more frequently. 

      eg. the stated Win10 Ent 2018 LTSC was actually released as Win10 Ent 2019 LTSC.

 

How about redoing the article for today, September 2019?

 

Frequent Contributor

I know very old thread but:

Effective January 14, 2020, ProPlus will no longer be supported on the following versions of Windows and Windows Server—this will help customers get the best experience by receiving regular updates to both Windows and Office:

  • Any Windows 10 Long-Term Servicing Channel (LTSC/LTSB) release
  • Windows Server 2012, 2012 R2

What does that mean! If i do not want support from MS it is fine? Updates are still received for Office 365 PP 2002 on Windows 2012 R2. So everything ok until 2012 R2 will go end of life?

Senior Member

Dear @Heather Poulsen I've learnt from a Microsoft webinar that not only Office 2016*, but also 2019 / 365 Apps for Business / Enterprise will no longer be supported on Windows Server 2016/2019 after 2025. While I personally would appreciate this, I would need an official document stating this as bringing up a webcast audio as a proove for licensing / strategy planning is fairly thin. 

 

*https://www.microsoft.com/en-us/microsoft-365/microsoft-365-and-office-resources#coreui-heading-5dc...

 

Thanks for a clarification!

Community Manager

@kwester-ebbinghaus - Office 2016 and Office 2019 are governed by the Fixed Lifecycle Policy. For authoritative information on the support lifecycle for Office (and other Microsoft products), you can use the Microsoft lifecycle policy search. Here are screenshots from searches on "Office 2016" and "Office 2019":

office-2016-lifecycle.PNG               office-2019-lifecycle.PNG

Office 365 (Enterprise, Firstline Workers, Education, Government) and Office 365 Business/ProPlus (now Microsoft 365 Apps) are governed by the Modern Lifecycle Policy. Additional information can be found in the following FAQs:


Hope this helps!

Senior Member

Hi Heather, it helps kinda yet the links to Office 365 do not explain the support lifecycle on Windows Server 2016/2019

Community Manager

@kwester-ebbinghaus - You can use the same Microsoft lifecycle policy search tool for Windows sever, or check the Windows Server release information page for currently supported versions and end of support dates. There is no specific support policy for a specific version of Office on a specific version of Windows client or Windows Server. Each product (e.g. Office, Windows Server) is governed by its own support lifecycle.

Frequent Contributor

@kwester-ebbinghaus Maybe this information can help you - from Office 365 Message center

 

 

 

Major update: Announcement started

 
 

Applied To: All

 

 

 

As previously announced, Windows 8 ended support on January 12, 2016 and Microsoft 365 Apps ended support on Windows Server 2012/R2 on January 14, 2020 As innovations continue to be released for Microsoft 365 Apps, we would like to remind our customers that new features in Microsoft 365 Apps may create stability and performance issues when running on older or unsupported operating systems.

Note: If your organization is not running Windows 8 or Windows Server 2012 you can safely disregard this message.

In particular, any Microsoft 365 Apps updated to version 2005 or later will result in functionality and stability issues for Office applications due to innovations that are not compatible with Windows 8 and Windows Server 2012.

For Windows 8 devices, in order to remain unaffected while continuing to receive updates to Microsoft 365 Apps, we recommend upgrading to Windows 8.1, or preferably Windows 10.

For those devices running Windows Server 2012 we recommend upgrading to Windows Server 2019, or preferably moving to Windows Virtual Desktop solutions.

Always-up-to-date information on current system requirements can be found on the Office Resources page, with related timelines available in the Office system requirements matrix.

[How does this affect me?]

If you are running Windows 8 or Windows Server 2012 and update Microsoft 365 Apps to version 2005 or later, you will experience functionality and stability issues in your Office applications due to innovations that are not compatible with those operating systems.

[What do I need to do to prepare for this change?]

If any of your users are running Windows 8, we recommend upgrading to Windows 8.1, or preferably Windows 10 prior to updating to a version of Microsoft 365 Apps version 2005 or beyond. For devices configured for Office auto-update, you may also choose to temporarily disable automatic updates until you are able to upgrade Windows.

In order to better understand whether your organization will be affected by this change, and whether you need to migrate users, the System Center Configuration Manager (Current Branch) Computers with a specific operating system report allows you to identify computers which may be running versions of Office which need operating system updates.


Additional Information

 

 

Sign in to the Office 365 Admin center to use the links below:

 

View this message in the Office 365 message center

Senior Member

Thank you, both of you. 

From all the information this answered my question

 

Overview of Office Support on different OS

https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE4tOEc

 

Occasional Visitor

After spending hours looking for an answer on this, I come to you with this question.

What editions of Office will run on Windows LTSC? 

 

I have resellers who want to purchase Windows Enterprise LTSC and run Office on it.  For example some want to run Office 2019 Home & Business.  There is no document I can find against this.  Why/how is it a customer cannot run Office ProPlus on LTSC but can run any other edition.  

 

Microsoft contradicts itself in multiple places.  

Of course, Microsoft states  

"The Long Term Servicing Channel, which is designed to be used only for specialized devices (which typically don't run Office) such as those that control medical equipment or ATM machines, receives new feature releases every two to three years."

https://docs.microsoft.com/en-us/windows/deployment/update/waas-overview#servicing

 

This plus the above article stating that Office ProPlus is not supported on LTSC 

"Effective January 14, 2020, ProPlus will no longer be supported on the following versions of Windows. This will ensure that both Office and Windows receive regular, coordinated updates to provide the most secure environment with the latest capabilities.

  • Any Windows 10 LTSC release
Senior Member

@DeronBraun I am not speaking for Microsoft but would like to share experience from several projects in this regard. 

 

"Why/how is it a customer cannot run Office ProPlus on LTSC but can run any other edition." 

 

LTSC releases, this will include Windows Server starting from 2025 are not suitable for Office use. The point is that the codebase (Windows Core OS) is fixed by design and does not match with the needs of SaaS which Office (Apps for Enterprise) is. 

 

Even though LTSC 2019 (1809) is a good LTSC release, other than LTSC 2015 (1507) and LTSC 2016 (1607) which had a lot of issues that #wontfix by design I would greatly advice the customer not to choose LTSC for anything other than MSFT states LTSC should be used for. 

 

With the current knowledge of Office Support Matrix, I would even make clear to refrain from ideas running Office (Apps for Enterprise) on Server 2016/2019, as this would mean a restructuration in less than 5 years.


This is not only to disencourage the customer. The will have to subordinate to to have upgrades every 18 to 30 months. If planned carefully once, I can certainly say this can be a big benefit, too for compliance and security.

Using Windows 10 LTSC should reflect that modern hardware might not be supported, when released after time of release of LTSC, or that even OEMs like DELL will not support Windows LTSC with drivers and security fixes at a point.

 

Ultimately the 10 year support timeframe (which is 5 years paid extended support) is not a good enough deal to legitimate all the drawbacks you will be facing. It is also not possible to switch from LTSC to SAC or vice versa without fully reinstalling the OS, and bascially not planned to in place upgrade from any LTSC to a later LTSC, which would raise the deployment costs significantly.

I often read about people, also home users, plea to use LTSC to have lesser issues and lesser upgrade needs, but that point is mostly invalid on the long term.

See my link about about the compatibility and support matrix: https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE4tOEc