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arthurblenheim's avatar
arthurblenheim
Copper Contributor
May 04, 2022

Windows Defender not working due to malware

I can't even open Windows Defender in my Windows 11.  A few days ago, I installed a few programs, and I'm guessing one of them contained malware.  My computer is acting goofy sometimes.  Please help me.  Avast in my computer says this occasionally in a pop-up window, which I am copying here verbatim:

 

"We've safely aborted connection on chekfast.zennolab.com because it was infected with URL:Blacklist.

"Threat name: URL:Blacklist

"URL: http://chekfast.zennolab.com/proxy.php 

"Process: C:/Program Files (x86)\Bright VPN\net_updater32.exe

"Detected by: Web Shield

"Status: Connection aborted"

10 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    In case you have installed the Avast Anti-Malware, it will disable Windows Defender and you have to uninstall Avast to be able to use Windows Defender.
    In case you have Avast, try update it and run a full system scan and let us know about the result.
    • arthurblenheim's avatar
      arthurblenheim
      Copper Contributor
      Thanks. After I posted my message, I actually did some research elsewhere to figure out that Avast disables Windows Defender. The way it was doing it was puzzling me, but, now that I know, that just means Windows Defender isn't a problem. But, my computer is acting weird in other ways. When I plug in a second monitor or change resolutions up to or down from 4K, the screen flickers for about a minute or two, rendering it inoperative during that time. I've gone into Avast to do scans of the entire computer and all connected drives with sensitivity set to high a few times, and I've done boot-time scans on high sensitivity a few times, also. My Avast logged a quarantine of a threat called "VBS:Gamaredon-CM [Apt]" in the location C:\Users\arthu\AppData\Roaming\Mozilla\Firefox\Profiles\rw2jz9wz.default-release\prefs.js on March 22, which may be the time the problem started happening, but I'm not sure, and the error message I get that I cited in my original message has happened a few times since that date. I normally use Firefox. I don't know what my computer is doing trying to access a black website unprompted, but I've gotten the Avast message preventing the connection at least twice. Any thoughts?
      • Anonymous's avatar
        Anonymous

        arthurblenheim 

        A few days ago, I installed a few programs, and I'm guessing one of them contained malware. 

        And have you uninstalled these apps?

        Does the problem still occur after uninstalling?

        very often applications implement additional plugins - to track the user,

        during installation you agreed to everything.

  • Anonymous's avatar
    Anonymous

    arthurblenheim 

    Hello, I recommend the original Microsoft tool

    https://docs.microsoft.com/en-us/microsoft-365/security/intelligence/safety-scanner-download?view=o365-worldwide

  • Little_Joe's avatar
    Little_Joe
    Bronze Contributor
    Hello,
    Try to download a third-party Anti-virus client or tools to clean up. You find a good one from Kaspersky website with a free tool.

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