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henkwehe's avatar
henkwehe
Copper Contributor
Apr 30, 2021

Windows defender app

In de laatste update (21370) krijg ik als ik de defender open steeds dat ik een nieuwe app moet  installeren. Deze is dan vervolgens niet in de Store te vinden. Heeft iemand een oplossing? H.J.
Matthias_VDB's avatar
Matthias_VDB
Iron Contributor

henkwehe

 

If it is a standalone machine, try checking for updates via the settings UI, and via the store app. Make sure all is up to date and there are no pending updates.
Maybe stupid, but "have you tried turning it off and on again" 🤣

 

If that doesn't work, try to scan for corrupte files using the sfc /scannow command...

henkwehe's avatar
henkwehe
Copper Contributor
Apr 30, 2021

 

this is the problem, it look like a lope

 

Matthias_VDB 

  • Matthias_VDB's avatar
    Matthias_VDB
    Iron Contributor
    Apr 30, 2021
    Did you try the SFC command?
    Do you have other AV software installed on your machine?
  • henkwehe's avatar
    henkwehe
    Copper Contributor
    Apr 30, 2021
    I have running the DISM command but it have not any effect.
    • HotCakeX's avatar
      HotCakeX
      MVP
      May 01, 2021
      Hi,
      can you run this command in an elevated PowerShell and post the results here?
      Get-MpComputerStatus
      • Matthias_VDB's avatar
        Matthias_VDB
        Iron Contributor
        May 01, 2021

        HotCakeX Doesn't this only give the status?

        I think there will be some corrupted files... or a failing update....

        Had something similar in the past... Think I needed to reset the store app as well in that case. (wsreset.exe)

        what i would do in this case:

        1. check if there are pending updates via updates in the Settings UI

        2. check for pending updates in the store app

        3. sfc /scannow if still not resolved

        4. wsreset

        5. check for updates again

         

        If still nogo, then further analysis will be needed...  Maybe some policies or settings are left on the machine due to earlier installations, file type asociation which are wrongfully configured, other security software preventing normal behaviour.

         

        But this is my opinion, didn't have any handons on the system :smile:

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