windows crashing on opening discord

Copper Contributor

Hey folks,

    I'm using the windows 11 insider beta channel when I am watching YouTube or using any which is playing audio and then when I open discord it causes the audio renderer error and the audio stops coming and after two minutes system crashes with code DRIVER_POWER_STATE_FAILURE and restarts I noticed a strange thing if I open discord first then other apps then this error doesn't arises. I'm using the Asus Vivo book S14 2023

4 Replies

Hi @adityakirad,

seems like you're experiencing a compatibility issue or a conflict between Discord and your audio drivers, which is leading to a DRIVER_POWER_STATE_FAILURE error.

Here are some steps you can take to troubleshoot and try to resolve the issue:

1. Update Audio Drivers:
Ensure that your audio drivers are up-to-date. Download and install the latest audio drivers for your model.

 

2. Windows Updates:
Ensure that your Windows operating system is fully updated. Go to Settings > Update & Security > Windows Update and check for any available updates.

3. Update Graphics Drivers:
Ensure that your graphics drivers are up-to-date too.



Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


If the post was useful in other ways, please consider giving it Like.


Kindest regards,


Leon Pavesic
(LinkedIn)

Try run Windows Update and download and install all updates.
Try update your graphic card driver.
Make sure report this issue using the Feedback Hub app.

@LeonPavesic 

@Reza_Ameri 

I have updated my windows to latest version of windows insider beta channel and all my drivers are up to date I have checked to through device manager

 

Make sure report this issue using the Feedback Hub app.
Try performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-...