Aug 20 2021 07:49 AM
Aug 20 2021 07:49 AM
I have the following problem:
How can I get my Pro license back without downgrading to Windows 10?
I lost the key. The license is linked to my email.
Aug 20 2021 08:42 AMSolution
If the license is linked to your Email, which should be your Microsoft account, then sign into Windows 11 with your Microsoft account (if you haven't already),
if Windows doesn't activate automatically,
use this command in an elevated PowerShell (run as admin):
Changepk.exe /ProductKey VK7JG-NPHTM-C97JM-9MPGT-3V66T
that's the generic key for Windows editions, you can use the generic keys to change editions of your Windows if you have already a license in your Microsoft account.
after using that, your edition should change to pro. you can check it by going to settings => system => activation
if the Windows says not activated, use the troubleshooter and when you see an option "I changed hardware on this device recently", use that to reactive your Windows.
you might not need to go through the last option.
Oct 07 2021 09:55 AM - edited Oct 07 2021 09:58 AM
I've had to reset my Surface Pro 7 (SP7) because the touchscreen and windows hello kept having issues. I went to reset my copy of Windows 11 Pro through using Windows Settings but during the reset it got stuck in a loop and wouldn't complete the reset.
I then did a hard reset (I couldn't get into the computer as it was looping that there was a problem and trying to install again) to bypass this loop. By hard resetting I was finally about to reinstall Windows 11.
Windows 11 Home ended up installed I've tried using the store (which prompted me to install Pro license) it bombed with an error. So, I've tried this method, and the same thing. It bombs showing installing the Pro license and then I go into reboot where it states I'm updating but then it bombs and says it's going to roll back (which is Windows 11 Home).
I can't seem to be able to install the Pro license. I have noticed that every time I try to install the pro license the Virus protection pops up after the above happens and states that the msi file is a threat and removes it.
I am now at a loss on how to get my Pro license back.
Aug 10 2022 06:40 AM
@angelobio This worked for me also with an additional step. I also needed to go into Check for Updates and apply all of them -- especially the 2022-08 cumulative updates for arm64-based processors. After that, I finally activated as well. Thanks so much!
Aug 17 2022 10:19 AM