Forum Discussion
Windows 11 installation error
I Just received the same error:
We couldn't install Windows 11
We've set your PC back to the way it was right before you started installing Windows 11.
0x80070002-0x20007
The installation failed in the SAFE_OS phase with an error during INSTALL_DRIVERS operation
The failing driver for me was: RealtekService.inf
Your solution worked for me,
Thanks
youaremine Same issue the log information is very helpful. I have a language conflict it seems, even after removing the second language (Greek). The error looks like this:
CAddCbsPackage::DoExecute: Failed to add package Add [3] package C:\$WINDOWS.~BT\DUImageSandbox\Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~el-gr~.cab to C:\$WINDOWS.~BT\NewOS. Error: 0x80073713
I guess the second language throws the error even after removed. Any ideas how to resolve this?
also note that there is a smaller log file in the same directory with the errors alone:
"setuperr.log"
- youaremine
Thanks, finally got mine figured out thanks to you though mine was an odd file I thought could of broken something when I deleted but nothing occurred at all.
Driver was: cdc-acm.inf
I wish there was a way to link this thread to that error code or have some real way to get help quickly as an internet search was my only way of finding this after a few failed attempts to get help.
