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Zaklj's avatar
Zaklj
Copper Contributor
Aug 19, 2023

Windows 11 cumulative insider update 2023-08 is not updating

My PC has detected a new update that I need called Cumulative Update for Windows 11 Insider Preview (10.0.22631.2199) (KB5029352). My PC has experienced the green screen of death 2 times now and I believe it is becuase of me not having the update as it keeps saying how my insider build ran into a problem.

 

I have tried numerous attempts to get my PC to update but it always fails and gives me the error: Install error - 0x800f081f. I have already troubleshooted it yet nothing seems to change. Can I please get some help on this!

3 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Try run command prompt as administrator and run the following command:

    Net Stop bits
    Net Stop wuauserv
    Net Stop appidsvc
    Net Stop cryptsvc
    Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
    Ren %systemroot%s\system32\catroot2 catroot2.bak
    Net Start bits
    Net Start wuauserv
    Net Start appidsvc
    Net Start cryptsvc
    • pfeurean's avatar
      pfeurean
      Copper Contributor

      Reza_Ameri This didn't do anything to resolve the issue. After performing those steps and rebooting, same error is present.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Open start and search for feedback and open the Feedback Hub app and report this issue.
        Perform troubleshooting steps on:
        https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c
        You already performed some of them but perform the rest.