Forum Discussion
Unable to install Win 11 23H2
i currently am on version 22623.1325 of win11. 23H2 downloads, goes to 25% installing, then aborts. Any ideas on how to complete the update?
- Gaz4088Copper ContributorThe problem for me was Malwarebytes Premium. I disabled it from running at start, exited the program and then re-tried the update, which then worked.
- AdriaLopezCopper Contributor
Gaz4088 that was it! Thank you very much
- Gaz4088Copper Contributor🙂
- T_Hudson760Copper ContributorThank you, thank you, thank you! This worked for me after spinning my wheels for 6 days as my computer was rebooting multiple times after the update only to undo the update because "something went wrong". I have to wonder why Microsoft doesn't provide a better way to address issues with their OS updates!
- Gaz4088Copper Contributor
No worries, glad to have helped.
- Alabamatom1963Steel ContributorYou can also try doing a Clean Install by Downloading the ISO from the Flight Hub. https://learn.microsoft.com/en-us/windows-insider/flight-hub/ Now download Rufus https://rufus.ie/downloads/ Create a Bootable USB and Install by booting PC into Flash Drive and Install Windows. Make sure Rufus is set to UEFI when Creating Bootable drive.
- ToddV71Copper Contributor
No thanks. I shouldn't have to go through all that work. This is on MS NOT me.
- CarloRiversoCopper ContributorLOL I'm like what? Back to the 80's/90's/00's? Can i please not be transported back to big hair and the slave days of having to manually troubleshoot and tweak everything constantly?
- Kr4myajCopper Contributor
I'll give this a try. Thanks
- twvnetCopper Contributor
-In Windows Update, go to Advanced Options --> Optional Updates.
-Select 2023-10 Cumulative Update Preview for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 for x64 (KB5031905).
-After installing this update, re-run Windows Update and click RETRY on the Win 11 23H2 install.
-After installation of Win 11 23H2, re-run Windows Update to install: 2023-10 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5031455). This final update was very slow to install, so be patient.
- shivanshm4Copper Contributor
Having the same issues. Tried everything except resetting my PC.
Update: I deleted by SoftwareDistribution folder, so the installation wen till 100% percent only to fail again - MentoomCopper Contributor
Kr4myajHI. I had the same problem as you and I tried all the solutions and even turned off the Windows update services but nothing. I have a solution that might help you. try checking windows update's optional updates by going to windows update-)advanced options-)optional update, and update all. this might work like in my case.
- Rob_B745Copper Contributor
My Lenovo Laptop that came with Windows 11pre installed It will not install 23H2 update , it restarts then the black screen gets almost to 95% then begins uninstalling update, just a cycles every day over and over The SSD has 425 GB free
OS Build 22631.2715
Rob B
Houston, TX
- John_Bloggs1950Copper Contributor
We couldn't install this update but you can try a few dozen more times, we have no intention of solving the problem or even telling you what the problem is.
My next laptop will be a Macbook.
- KofskyRoCopper ContributorI am having the same problem updating the 23H2. Downloads fine, installs to 25% then failed update error message.
HP 850 G7
Windows 11 Pro
Version 22H2
OS Build 22623.746 - sonnylabCopper ContributorI am having the same issue, is there any solution without clean reinstallation?
Hello,
See if this fix helps you:https://www.kapilarya.com/fix-windows-11-23h2-wont-install
Let us know if this helps!
*This reply was updated to make sure it is valid.- KofskyRoCopper ContributorThank you for the link Kapil.
I downloaded the bat file and ran it. Unfortunately, getting stuck at 25% installing same as before running the bat file.
Perhaps the cause is a different issue than that solved by resetting Windows Update?