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mahdi2616's avatar
mahdi2616
Copper Contributor
Mar 05, 2023

Unable to download Windows 11 ISO file

hello

I have a problem downloading Windows 11 as an ISO file and I asked support for help and they referred me here
Error code : 715-123130 and a801c803-669b-4dc7-a1ff-734918edb804

10 Replies

  • Remini555's avatar
    Remini555
    Copper Contributor

    If you're unable to download the Windows 11 ISO, try switching to a different browser or an Incognito window — browser extensions can sometimes block downloads. Make sure you’re signed in with your Microsoft account and not using a VPN or proxy. If that doesn’t help, try the Media Creation Tool as an alternative.

  • Remini555's avatar
    Remini555
    Copper Contributor

    If you're unable to download the Windows 11 ISO, try switching to a different browser or an Incognito window — browser extensions can sometimes block downloads. Make sure you’re signed in with your Microsoft account and not using a VPN or proxy. If that doesn’t help, try the Media Creation Tool as an alternative.

  • Little_Joe's avatar
    Little_Joe
    Bronze Contributor

    mahdi2616 

    Hello,

    You may access MS offical site and following those steps to download Windows 11 ISO file.

    https://www.microsoft.com/en-us/software-download/windows11?ranMID=24542&ranEAID=kXQk6*ivFEQ&ranSiteID=kXQk6.ivFEQ-NH3PI00AodaCCh7KlBHGUg&epi=kXQk6.ivFEQ-NH3PI00AodaCCh7KlBHGUg&irgwc=1&irclickid=_z0keysh3wskf6nkp133xftfux32xrcvu0svqhe0l00

    • dmbgd's avatar
      dmbgd
      Copper Contributor

      Ive managed to download an ISO file trought downloading Media Creation Tool.

      Create Windows 11 Installation Media

      Click 'Download', open app and select ISO. 

    • Klaus-Dieter_Gunderman's avatar
      Klaus-Dieter_Gunderman
      Copper Contributor

      No, it does not work:
      Error

      We encountered a problem processing your request. Please try again later.
      Reference ID: 20251028T220845Z-167845cf4cbb8x78hC1FRA7bwc00000005p0000000009769

      Tried it with four different browsers on two different computers.

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