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Gunher_Class's avatar
Gunher_Class
Copper Contributor
Apr 27, 2023

Trouble with shutting

Hi there Since a couple of days I´m experiencing an issue with Win 11 22H2. When I finish the  work, and press shut down, the system doesn´t do properly, the screen gets frozen and must have to pre...
Reza_Ameri's avatar
Reza_Ameri
Silver Contributor
Apr 30, 2023
Glad you report the problem.
Open start and run Command prompt as administrator and type the following command:

sfc /scannow

Press enter and let it runs.
Gunher_Class's avatar
Gunher_Class
Copper Contributor
May 02, 2023

Reza_Ameri 

 

Good day!! and good news!!

All system scanned no signs of corrupted files.

SSD checked and fortunately no bad sectors.

 

For any other member in case of this type of incident, I personally recommend, to run a clean image of the O/S. So in that case Windows, cleans (in my opinion), corrupted or damaged files, not presented at the scan (such as the one performed by the technicians of support of Microsoft, remotely).

 

Regards

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    May 02, 2023
    Clean install should be the last option and it is always better to fix and troubleshoot the problem.
    However, thank you for sharing.
    • Gunher_Class's avatar
      Gunher_Class
      Copper Contributor
      May 07, 2023

      Reza_Ameritotally agree with you..

      Nobody at the MS Team... found the trouble... after searching at the web found it and share for every who can have same troubleshoot.

       

      Regards

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