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masterOmuppets32285's avatar
masterOmuppets32285
Brass Contributor
Oct 23, 2024

The Windows 11 Home Insider Preview I'm on completely screwed up everything and no one is helping me

I'm on Windows 11 Home Insider Preview Evaluation copy. Build 27729.rs_prerelease.241011-1428. It'll say "You're on the latest build for your device Installed build: 27729.1000 rs_prerelease". My issue is when I reset the PC, my Display adapters and High Definition Audio Bus in System devices DOESN'T have the yellow triangle with black exclamation mark icon. After a few restarts or shutdowns over the span of at least a day and a half, eventually they just break again and get the yellow triangle with black exclamation mark icon again, and then it completely zooms in on everything on the screen. To where I then have to go to System > Display and change "200% (Recommended)". My AMD Radeon RX 6800M and AMD Radeon(TM) Graphics both say "Windows has stopped this device because it has reported problems. (Code 43)" and "This device isn't using any resources because it has a problem". My High Definition Audio Bus says "

This device is currently waiting on another device or set of devices to start. (Code 51)

Dependencies:
PCI\VEN_1002&DEV_73DF&SUBSYS_16C21043&REV_C3\6&1be0d0f&0&00000009 and "This device isn't using any resources because it has a problem". I'm boutta reach out to ASUS and AMD since Microsoft refused to help me because "There's nothing I can do since you're on a Windows 11 Home Insider Preview" is what I've repeatedly kept getting told. This is so annoying and I just want this to stop happening! And before anyone tries to comment "Check that the cables connecting your GPU to the monitor are in good condition and properly connected". Don't even bother because I know for a certainty this is not an external hardware issue. It's this broken Windows 11 Home Insider Preview update that messed everything up and nobody can help me simply because I'm on it.

4 Replies

  • Steve-Owens's avatar
    Steve-Owens
    Copper Contributor
    Hi. As you are on the insider then expect things to have issues. Why are you on an insider release of you expect it all to work smoothly. Easiest option is reinstall windows and start again. If you don't want to be an insider tester, install the normal release. It can be annoying sometimes but that's life on the insider program.
    • masterOmuppets32285's avatar
      masterOmuppets32285
      Brass Contributor

      Steve-Owens It's not exactly that I don't want to be an Insider tester, it just feels like Microsoft is sleeping on these issues people have and not fixing them fast enough. Also I was literally being told by Microsoft themselves that they CAN'T do anything simply because I'm on the Windows 11 Home Insider Preview. Well, only they can do something to fix this, not me. So they shouldn't tell me they can't do anything about it. Literally the guy I spoke to was like "I can't help you because you are on Insider preview". And that's literally all he kept saying throughout the conversation. Even if I was on a stable version of Windows 11 or Insider Preview, it wouldn't matter, either way this has always been the buggiest OS ever made and also a clear shameless rip-off of MacOS. I'm not the first person to point out how much Windows 11 looks and feels like MacOS. Also I can't go back to Windows 10 that easily because this computer came already installed with Windows 11 by default. But I will be reaching out to ASUS/AMD and see what they say cuz I wanna see if they can do something about it.

      • Steve-Owens's avatar
        Steve-Owens
        Copper Contributor

        masterOmuppets32285 Yep I've been there. They want you to test the software but if you hit an issue it's very hard to get any help. If you re-install windows with the non insider version do you still have the issue. If so, it could be a driver issue as you say. If it then works it points to the insider version and until Microsoft fix it then you are stuck. Feedback hub doesn't seem to really help either. Elevenforums is sometimes good on finding a fix. Maybe worth a look there and asking? 

        Steve

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