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Sudharsan_Aravind's avatar
Sudharsan_Aravind
Copper Contributor
Sep 25, 2021

The Widgets and Teams Chat app crashing as soon as I open them [Release preview build (22000.194)]

I've upgraded from windows 10 to windows 11 release preview build (22000.194) today.

I'm encountering an issue where the Widgets app is crashing as soon as I open it.

And the Teams Chat app is opening a window to sign-in to teams, and when I sign in, the window closes automatically, and sometimes there are multiple instances of the sign-in windows from the teams app when I click the Chat icon in the taskbar (screenshot attached).

And every time when I restart my system, there're more than 5-7 pop ups from the Teams app to sign-in. And when I sign-in, it again crashes(closes) in few seconds and it behaves in the same way when I open it again.

 

The multiple instances of the teams app when I click the Teams Chat app more than once, at it doesn't respond.

 

I've tried uninstalling the Teams app, and the reinstallation happened automatically when I clicked the Chat icon in the taskbar.

I've ran the sfc scan too, it didn't show any problem.

I've almost searched for this problem for more than half a day, but till now I couldn't find any related problems in any of the forums.

 

Kindly provide me with a solution.

23 Replies

  • EmanGr's avatar
    EmanGr
    Copper Contributor

    The Teams app crashed for me too initially, but running the app as administrator seems to prevent it from crashing for some reason.

    • ZackeyREYAL's avatar
      ZackeyREYAL
      Copper Contributor
      Thank you, yes it works only if you run as Administrator
  • morganreuben's avatar
    morganreuben
    Copper Contributor
    I'm facing the same problem after installing W11. I cannot open WIDGETS nor TEAMS.
    • toni1elias's avatar
      toni1elias
      Brass Contributor

      The problem resolved after Microsoft released an update to Microsoft Edge WebView2 Runtime, to version 94.0.992.50.

      Widgets do not work in earlier versions of Edge WebView2 Runtime.

       

       

      UHD DriverWebView2 WidgetsTeams3rd Party Apps
      27.20.100.893594.0.992.50Does not work properlyDoes not work properlyOK
      30.0.100.9894 Beta94.0.992.50OKOKOK
      30.0.100.995594.0.992.50OKDoes not work properlyDoes not work properly

       

       

  • toni1elias's avatar
    toni1elias
    Brass Contributor
    I have the same issue. Windows update's driver version (27.20.100.8935) will break the Teams and Widgets. Intel's beta version (30.0.100.9894) fixes the Teams, but Widgets still don't work.
    My GPU is Intel UHD 10th generation.
  • gowhar_butt's avatar
    gowhar_butt
    Copper Contributor
    I encountered the same problem after trying everything i finally updated graphics drivers. Now it works
    open device manager
    Display adapters
    Graphics card
    Drivers
    Update
  • I also have the same problem, when I disabled the intel UHD graphics driver it works. After I restarted the PC the problem started again
  • I found the fix. When I disabled my Intel UHD graphics driver the issue was rectified. Now I've installed the beta version of Intel UHD graphics driver which is the only option for me that's compatible with windows 11 for now.

      • Sudharsan_Aravind's avatar
        Sudharsan_Aravind
        Copper Contributor
        Even with the final version I still get that issue when I switch back to the stable release of the intel UHD driver.

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