05-13-2017 06:01 AM
05-14-2017 03:44 PM
05-14-2017 04:56 PM
05-14-2017 05:15 PM
05-14-2017 06:32 PM
That looks to me like there is an issue with your disk and possibly not Windows and might be out of the scope of these forums, you might need to try calling Dell support or asking on their forums.
However I would still like to see if I can help further, can you send me a screenshot of whatever is on the "Main" page in your bios? particually anything around disk information.
Also try turning off the Laptop and then turn it on and continuously tap the F12 key.
You should then get a Boot options page with a Dell Diagnostics as an option. If you can select this a run a diagnostic it could help determine a disk issue.
05-14-2017 08:00 PM
Thanks for sending that over, looks like your disk is OK, but for some reason it is not showing in the boot order, can you tell me (or show a photo) of what happens when you press enter on the "Add boot option" menu?
05-14-2017 08:00 PM
Also when you pressed F12 previously to go into diagnositics, what other boot options were showing?
05-15-2017 03:10 PM
Looks like the disk has dropped off the list of bootable devices, select the Add boot device option again and select the first item, give it a name like "Hard Disk" and leave file name blank.
Then move the new boot option to the top of the boot list, save and exit BIOS and then see if Windows boots.
If this does not work repeat the same steps above for the second option calling in "Hard disk 2" and moving it above "Hard Disk".
Failing this you would be best to call Dell support as it looks like it is a BIOS issue and not directly releated to Windows. It may have occured either due to a BIOS battery issue or a bad BIOS update.
05-15-2017 03:13 PM
05-16-2017 10:42 AM
05-17-2017 05:49 AM
05-18-2017 02:13 AM
11-25-2017 03:33 PM
disable secure boot
enable load legacy option rom
put you first boot to hdd and your done : ) i had seam truble
and i fix it
remember dont change your bios to deful
11-25-2017 03:34 PM
11-25-2017 03:41 PM