Problem updating insider build

New Contributor

Greetings, been getting this error for the past 2 weeks or so:

 

Cumulative Update for Windows 11 Insider Preview (10.0.22623.885) (KB5020054)
Some update files are missing or have problems. We'll try to download the update again later. Error code: (Ox8007000d)

 

Any idea what to do about this?

4 Replies
Hello,

Please run Windows Update troubleshooter from Settings app > System > Troubleshoot > Additional troubleshooters. See if it works.

If that doesn't work, try this:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Close Command Prompt and see if Windows Updates works then.

Let us know if this helps!

@Kapil Arya 

 

Thanks, tried it, seemed to have done something, seems to be installing all the way up to 70%, but then gives me an error as usual, but now I see it's for an another update:

Cumulative Update for Windows 11 Insider Preview (10.0.22623.891) (KB5020040)
Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x8007000d)

@peter81330@Kapil Arya I'm having the exact same issue.  Once I have downloaded about 70% of the update, I get the error message.

Hi @peter81330 

Using ISOs - Windows Insider Program | Microsoft Learn

downloading ISO and updating in place should solve your problem :)