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peter81330's avatar
peter81330
Copper Contributor
Nov 09, 2022

Problem updating insider build

Greetings, been getting this error for the past 2 weeks or so:

 

Cumulative Update for Windows 11 Insider Preview (10.0.22623.885) (KB5020054)
Some update files are missing or have problems. We'll try to download the update again later. Error code: (Ox8007000d)

 

Any idea what to do about this?

6 Replies

  • Hi peter81330 

    https://learn.microsoft.com/en-us/windows-insider/isos#in-place-upgrade-with-a-windows-insider-preview-iso

    downloading ISO and updating in place should solve your problem 🙂

    • peter81330's avatar
      peter81330
      Copper Contributor

      Deleted 

       

      Ok, just tried this, got the following error:

       

      Ox800F0900 - ox20003
      The installation failed in the SAFE_OS phase with an error during INSTALL_UPDATES operation

       

      Looks like I'm stuck, anyone who could help?

      • Deleted's avatar
        Deleted

        peter81330 

        Please see this:

        https://answers.microsoft.com/en-us/windows/forum/all/error-0x800f0955-0x20003-in-a-windows-11-reinstall/334143d6-95ba-45a7-9e08-4d8c2124ca88

        https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5#bkmk_win11_reset_pc

  • Hello,

    Please run Windows Update troubleshooter from Settings app > System > Troubleshoot > Additional troubleshooters. See if it works.

    If that doesn't work, try this:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    Close Command Prompt and see if Windows Updates works then.

    Let us know if this helps!
    • peter81330's avatar
      peter81330
      Copper Contributor

      KapilArya 

       

      Thanks, tried it, seemed to have done something, seems to be installing all the way up to 70%, but then gives me an error as usual, but now I see it's for an another update:

      Cumulative Update for Windows 11 Insider Preview (10.0.22623.891) (KB5020040)
      Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x8007000d)

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