Forum Discussion
Dropdown menus are not appearing in File Explorer
Hello,
I'm feeling a bit lost and unsure how to explain this, but when I launch File Explorer, the top bar features an Up arrow, a Refresh icon, and a screen type icon. If I click on the dropdown menu next to this, the options are unreadable (refer to the screenshot).
I am encountering a similar issue with Sort and View on the second bar from the top.
Could you help me understand what I might be doing incorrectly?
1 Reply
1. Restart File Explorer
Open Task Manager by pressing Ctrl+Shift+Esc
Find "Windows Explorer" → Right click and select "Restart"
2. Check for updates
Go to Settings → Windows Update → Install all available updates
3. Reset File Explorer settings
Open File Explorer
Click on View → Options → Reset Folder View ⚙ Create a new user account to test Settings → Accounts → Family and Other Users → Add Another User View"
4. Create a new user account to test
Settings → Accounts → Family and Other Users → Add Another User
Log in with the new account to check if the problem is solved
5. Run a system file check
Run CMD as an administrator
Enter the command:
cmd
sfc /scannow
6. Administrator PowerShell run:
powershell
Get- AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
7. Clean boot troubleshooting
Press Win+R and enter msconfig
Select "Selective Startup" → Cancel "Load Startup Items"
Services tab → Check "Hide Microsoft Services" → Disable All
Restart your computer to test
8. Reset Windows
Settings → System → Recovery → Reset this computer
Select "Keep my files".
