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Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
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Chat App on Windows 11 is crashing all time

Copper Contributor

Chat app while crashingChat app while crashingHello there! 

The new chat program (powered by Microsoft Teams), which is based on Windows 11, is constantly crashing. This is not a problem with the Microsoft Teams program, because the program itself has no problems and opens (can be seen in the image). Unfortunately, this problem is not solved by resetting, repairing or reinstalling the program, or even clearing the program cache. I also tested on all versions (insider and regular) and this problem was present in all of them.


Chat app with a group won't crash anymoreChat app with a group won't crash anymore


The interesting part is that membership in a group makes the chat app no longer crash!

I also did the Windows perform repair, but it didn't help.


2 Replies



You can try to download the Teams for Home version and login to try it. This version should not crash...

Teams for Home with Friends and Family | Microsoft Teams

Are you facing this problem with other applications?
Try open start and search for feedback and open the Feedback Hub app and report this issue.
Run Windows Update and download and install all updates.
Try open Microsoft Store and update all applications there.