Forum Discussion
Cannot download any Insider Builds
I'm always greeted with this error:
Error
We encountered a problem with your request. Please visit Microsoft Support Contact Us page for assistance. Refer to Message Code 715-123130 and Transaction ID 3dedcf11-cc84-4ddc-8586-4494496ceeea.
I have tried three different web browsers and two different ISPs.
Asked earlier here: https://answers.microsoft.com/en-us/insider/forum/all/cannot-download-any-iso-of-insider-builds/6e12b07e-ec1d-4891-a9c9-daa92d9cd8a7
What can I do?
- Are you using a VPN or Proxy?
It might be a temporary issue and try again later.Tried with or without VPN - no difference. Relogged in both times just to make sure my login wasn't counted towards being a VPN user.
- It might be a temporary issue, so try again later.
Are you login with the same account as the one you are using for the Windows Insider?
- Also having the same problem. Support says they cannot help because it is an Insider build which they "do not support" and give a link here. Useless. "Keep trying" is the real answer here.
Searching for this Message Code 715-123130 shows that this is a problem that has existed for a really long time without a solution. They're not fixing it.- Yeah, it feels like Microsoft doesn't give a **bleep**.
This error has been known for years now - some people cannot download anything and no one does anything to resolve it.
I think that first it is necessary to clarify whether this computer has been in the Insider program for a long time?
Could you have downloaded the ISO from the Insider Program before?
Did you perform a clean installation of Windows before running the Insider Program on your computer?
What Insider channel are you in?
- I'm downloading the ISO using the web browser. Why does it matter if my PC was on the insider program before?? I only run preview builds in the VM.
Yes, I did test preview builds of Windows 10.
