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Oct 24 2022 07:00 AM - Oct 27 2022 12:00 PM (PDT)
SOLVED

Blue screen watching any videos in browser after an update

New Contributor

Hey,

Always I open a video on any browser I get a blue screen of death (now green screen in windows 11) and my computer restarts. It doesn't matter the website, I just get the blue screen at the middle of the video or even at the moment i load the page. To know that it is only in browser I opened the Netflix app, started watching something and didn't get the blue screen.

I'm pretty sure this started after an update around June 27th and the error is "SYSTEM_SERVICE_EXCEPTION - NetAdapterCx.sys"

Edit: I was just looking to order food, loading images, and got the blue screen again

Edit 2: After all Netflix in browser also works but at most of the websites I still get blue screen for some reason

1 Reply
best response confirmed by K3MS_ (New Contributor)
Solution
Fixed in update