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Maria2022's avatar
Maria2022
Copper Contributor
Jan 27, 2022

Audio and mic do not work & loops on update Windows 10 Pro 21H2

I have several issues:

 

* Since i bought this laptop, it keeps looping on a an update 21H2, I have tried to download it a million times and it still keeps telling me the same;

* My audio stops working;

* My mic stops working.

 

I am even considering selling or deleting the whole thing out of frustration. 

 

Can somebody help me trough this please? I want to be able to have my meetings without stress.

6 Replies

  • Maria2022 

    Hi
    I suggest you download the updates in the Microsoft Store, then restart your computer, clear the cache, sign in to Edge with your Microsoft account and enable sync, then check in the privacy settings if the applications have access to the microphone?

    • Maria2022's avatar
      Maria2022
      Copper Contributor

      Hi Deleted ,

       

      Thank you for your reply. I issued the updates. What I did was using the Lenovo software to update and until now it looks fine. I did this before and it worked for a while and after it was gone again. I do not know if it is because of the Lenovo software that is on the laptop. It is driving me nuts! Lets see what happens.

       

      • Deleted's avatar
        Deleted

        Maria2022 

        If there are still errors, you can uninstall Lenovo Vantage - I always remove it, write what you think?

         

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