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brianpage1980's avatar
brianpage1980
Copper Contributor
Oct 23, 2023

23h2 no bluetooth

i cant get anything to connect to bluetooth... had microsoft chat tell me to post here and see if theres a solution

 

18 Replies

  • wholeenchilada's avatar
    wholeenchilada
    Copper Contributor

    This is probably just anecdotal and may not be a fix for others, but here's what fixed the no bluetooth connection issue for me.

    1. Wait for next cumulative update and download/install it.

    2. Settings->System->Recovery->Fix Problems using Windows Update->Reinstall Now

    Full download and update of windows 23h2 (repair version) did the trick for me. Takes a while though - 45 minutes or so.

    Good luck.

  • DaveR1310's avatar
    DaveR1310
    Copper Contributor

    brianpage1980 

     

    I have the same issue.  Bluetooth was working fine.  I typicaly used it with the myphone app.  Now the adapter does not even appear.  The Intel AC9560 is still there, but no bluetooth.  I tried the latest drivers from the HP site, as well from Intel.  No luck.  PC is an HP Prodesk G5 mini on windows 11 ver 23H2

     

    Has anybody got this to work with 23H2 ?

     

     

    • owing777's avatar
      owing777
      Copper Contributor

      DaveR1310 

      I have the same issues lately after the upgrade of Win11 23H2, but this is my temporary fix for now so that I am able to send/received files from other bluetooth device.

       

      1. You have to run manually fsquirt.exe

      2. To do this, go to C:\Windows\System32 and find fsquirt.exe

      3. Copy it and put it on your desktop.

      4. Now, run/open it and then you will able to send/receive files via bluetooth.

      5. Enjoy! 🙂

       

      • DaveR1310's avatar
        DaveR1310
        Copper Contributor
        I am trying to connect to my cell phone via bluetooth for desktop control of my cell phone. Thanks for the hint for file transfers but this does not solve my issue.
    • Neiru's avatar
      Neiru
      Copper Contributor

      DaveR1310 , slept, woke up, went into the laptop and didn’t see it anymore Bluetooth... No reinstalling drivers, not any other driver, nothing helps at all, absolutely.. and then update 23h2:) after this problem

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        If you uninstall the update and restart the PC, does it fix the issue?
  • Lars_Norgaard's avatar
    Lars_Norgaard
    Copper Contributor

    Same has happened to be. Just installed 23H2 and can't see any Bluetooth devices.

    BT radio does show up and Device Manager says the driver is installed.

    Worked fine in 232H2.

    Will see if KB5031455 fixes it and report back.

     

    *Edit*

    Under bluetooth and Devices. Selecting Devices and then scrolling down to discovery of bluetooth devices. Try selecting Advanced and do a scan. Mine was set to Standard and didn't show any devices.

    • Reza_Ameri's avatar
      Reza_Ameri
      Silver Contributor
      Have you tried downloading the driver from the device's manufacturer website?
      • _NIKHIL_KUMAR_'s avatar
        _NIKHIL_KUMAR_
        Copper Contributor

        Reza_Ameri  I have tried to download new bluetooth drives form HP website but there are no drives available for windows 11 | 23h2 64 bits.

         

         

  • JJ_Bear's avatar
    JJ_Bear
    Copper Contributor
    Same, When I try and add a device nothing happens.
    • Reza_Ameri's avatar
      Reza_Ameri
      Silver Contributor
      Check your device's manufacturer website and download and install the Bluetooth driver.
      • JJ_Bear's avatar
        JJ_Bear
        Copper Contributor
        I've checked my Intel Bluetooth driver and it is already installed.
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Did you face the same issue in the previous build?
    Are you able to turn on the Bluetooth device?
    Is there any other pending updates?
    Make sure report this issue using the Feedback Hub app?

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