Forum Discussion
2 issues, I can not use the windows update, and I can not use Microsoft Store
I am using windows 10 and I can not use windows properly, One because I cant use Microsoft store, two because there is an issue with the Windows update, the
So, did you run the KB file?
an error popped up when I tried to run the application, the number is 0x8024001e
- aka.ms/w11
- Hi Max!
Yes, upgrading to Windows 11 may fix the issue except something is seriously wrong with Windows on thy computer.
If thee choose "upgrade" and "keep files & Apps", it will not remove anything!
Hope that help as I am running out of options to provide!
Shawn - what about upgrading to windows 11, would my application be deleted or only the files stay
- I see, very strange, not sure how else to help thee except to ask thee to fresh install Windows.
- I did that, nothing changed.
Max. - I see, according to Bing Ai that is a error when there is corrupted files on the computer that is preventing updates.
Kindly run the Media Tool, press keep files!
https://www.microsoft.com/en-us/software-download/windows10
Shawn Now I have this idea:
https://learn.microsoft.com/en-us/microsoft-365/security/intelligence/safety-scanner-download?view=o365-worldwide
- I have done literally everything in this article, still have the same issue.
Check out this article.
https://windowsreport.com/fix-error-0x8024001e/
whether you have ever downloaded the Windows installation assistant - it is worth doing it first.