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Join us this month to learn about the latest developments for Azure Virtual Desktop--and to ask us your questions about deployment, customization, and best practices. This is a one-hour Ask Microsoft...
Char_Cheesman
Updated Dec 27, 2024
AMA
Haroon_Peter's avatar
Haroon_Peter
Copper Contributor
Aug 23, 2023
Lately users have been getting blank or black sign-in screen a lot while connecting to AVD. What causes this issue and what is the permanent fix?
Char_Cheesman's avatar
Char_Cheesman
Bronze Contributor
Aug 23, 2023

Thanks for participating in today's AMA: Windows in the Cloud! For reference, the panel covered this topic at around 29:15.

  • Henrik82's avatar
    Henrik82
    Copper Contributor
    Aug 28, 2023
    Ref. AppReadiness / black screen. We have seen this issue quite a bit in out host pool (multi session) with only one application in use. The session is not stuck like mentioned in the video, but we see login times from five minutes up to twenty minutes. We have been using the method in this article as a workaround: https://msendpointmgr.com/2021/08/30/fslogix-slow-sign-in-fix-redux/ , deleting the StateRepository database which builds up over time, but it doesn't sound like something that we should rely on doing from time to time. Could you share anymore info about the StateRepository database in the next months AMA? Why does the database build up over time and how can we prevent it from happening?