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yashladia23's avatar
yashladia23
Copper Contributor
Jul 10, 2023

not able to update windows 8.1 to 10 , showing error

hello sir / maam,

I am not able to update my laptop and is showing error Code 80072EFE so tell how can repair this and update 8.1 to 10 .

please replie and give a solution 

 

 

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi yashladia23,

     

    If you're getting error code 80072EFE while updating your laptop from Windows 8.1 to Windows 10, try the following steps:

    1. Check your internet connection and ensure it's stable.

    2. Restart your computer and Internet router (modem)
    3. Temporarily disable any third-party antivirus or firewall software.
    4. Run the Windows Update Troubleshooter to fix any update-related issues
    - Press Windows Key + X > click Control Panel

     

    - In the Search Bar type Troubleshooting

     

     - Click View All to view all available options

     

     - Scroll to the bottom and click Windows Update

     


    Follow on-screen instructions to continue.


    5. Clear the Windows Update cache by following specific commands in an elevated (Administrator) command prompt (cmd):

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

    Kindest regards

    Leon Pavesic

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