not able to update windows 8.1 to 10 , showing error

Hi yashladia23,

If you're getting error code 80072EFE while updating your laptop from Windows 8.1 to Windows 10, try the following steps:

1. Check your internet connection and ensure it's stable.

2. Restart your computer and Internet router (modem)
3. Temporarily disable any third-party antivirus or firewall software.
4. Run the Windows Update Troubleshooter to fix any update-related issues
- Press Windows Key + X > click Control Panel

- In the Search Bar type Troubleshooting

 - Click View All to view all available options

 - Scroll to the bottom and click Windows Update

Follow on-screen instructions to continue.

5. Clear the Windows Update cache by following specific commands in an elevated (Administrator) command prompt (cmd):

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

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Kindest regards

Leon Pavesic