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dfiorito's avatar
dfiorito
Copper Contributor
Oct 25, 2023

Windows 365 Business Virtual Machine Connection keeps terminating (cloud PC)

I have a cloud PC through Microsoft Business 365.  My connection terminates every hour or so.  When I try and reconnect it says I already have a remote session in progress and I need to close the window and login again. 

4 Replies

  • splat98's avatar
    splat98
    Copper Contributor
    I had similar behavior and it was CIS policies from a CIS Windows 10 Template.

    I had to change these policies:

    Always Prompt for password upon connection - Disabled
    Allow Users to connect remotely by using Remote Desktop Services - Not Configured




  • dfiorito's avatar
    dfiorito
    Copper Contributor

    dfiorito I started opening my virtual machine connection through the azure desktop app instead of the remote connection but I am still getting a restart message with the attached error message. Does Microsoft have an actual support contact that can help? I was directed to post to this forum but have not received any answers. If I'm using the azure desktop connection interface I should be supported by azure. 

  • We have had several users reporting this same behavior over the last couple of weeks all running the Windows 365 Enterprise.

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