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imariaguila's avatar
imariaguila
Copper Contributor
Oct 20, 2021

Multiple CPCs under devices in Endpoint Manager

Hi Team,   We have noticed recently that multiple CPCs (different CPC names) are on the list of Windows devices in Endpoint Manager for a single user. What's the possible reason for the multiple re...
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EricOrman's avatar
EricOrman
Icon for Microsoft rankMicrosoft
Nov 05, 2021

imariaguila  most likely due to a reprovision whereby we don't clean up (delete) the old device record, we will very soon in next service update.  

  • imariaguila's avatar
    imariaguila
    Copper Contributor
    Nov 08, 2021
    Thank you for the response EricOrman. Looking forward to the next service update.

    How about the record that shows non-compliant but on device compliance details, it shows Compliant?

    Appreciate your assistance.

Resources

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Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1108406":{"__typename":"User","id":"user:1108406","uid":1108406,"login":"imariaguila","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"email":"","messagesCount":3,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-07-20T14:10:01.283-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:gxcuf89792/user:1108406"},"ForumTopicMessage:message:2867044":{"__typename":"ForumTopicMessage","uid":2867044,"subject":"Multiple CPCs under devices in Endpoint Manager","id":"message:2867044","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:1108406"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Windows365Discussions"},"conversation":{"__ref":"Conversation:conversation:2867044"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2867044"},"body@stripHtml({\"truncateLength\":200})":" Hi Team,   We have noticed recently that multiple CPCs (different CPC names) are on the list of Windows devices in Endpoint Manager for a single user. What's the possible reason for the multiple re...","body@stringLength":"1362","rawBody":"

Hi Team,

 

We have noticed recently that multiple CPCs (different CPC names) are on the list of Windows devices in Endpoint Manager for a single user. What's the possible reason for the multiple recorded CPCs?

 

In line with this, there are CPCs recorded showing non-compliant but upon checking Device compliance details, it shows Compliant. Please see below:

Thank you. 

","kudosSumWeight":0,"postTime":"2021-10-20T14:43:00.432-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0yODY3MDQ0LTMxODgyOGk0NEIzQzU4M0IzNTlDQkU1?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0yODY3MDQ0LTMxODgzMWlERkZCOUMxMkFCNDIyNzIy?revision=1\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:business","text":"business","time":"2018-04-13T01:43:55.401-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2867044_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1005},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi Team,

 

We have noticed recently that multiple CPCs (different CPC names) are on the list of Windows devices in Endpoint Manager for a single user. What's the possible reason for the multiple recorded CPCs?

 

In line with this, there are CPCs recorded showing non-compliant but upon checking Device compliance details, it shows Compliant. Please see below:

Thank you. 

"},"Conversation:conversation:2867044":{"__typename":"Conversation","id":"conversation:2867044","solved":false,"topic":{"__ref":"ForumTopicMessage:message:2867044"},"lastPostingActivityTime":"2021-11-08T08:02:59.705-08:00","lastPostTime":"2021-11-08T08:02:59.705-08:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:2867044":{"__typename":"ModerationData","id":"moderation_data:2867044","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0yODY3MDQ0LTMxODgyOGk0NEIzQzU4M0IzNTlDQkU1?revision=1\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0yODY3MDQ0LTMxODgyOGk0NEIzQzU4M0IzNTlDQkU1?revision=1","title":"imariaguila_0-1634766002152.png","associationType":"BODY","width":1167,"height":50,"altText":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0yODY3MDQ0LTMxODgzMWlERkZCOUMxMkFCNDIyNzIy?revision=1\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0yODY3MDQ0LTMxODgzMWlERkZCOUMxMkFCNDIyNzIy?revision=1","title":"imariaguila_1-1634766081509.png","associationType":"BODY","width":1162,"height":104,"altText":null},"Revision:revision:2867044_1":{"__typename":"Revision","id":"revision:2867044_1","lastEditTime":"2021-10-20T14:43:00.432-07:00"},"ForumReplyMessage:message:2932657":{"__typename":"ForumReplyMessage","id":"message:2932657","conversation":{"__ref":"Conversation:conversation:2867044"},"author":{"__ref":"User:user:164188"},"revisionNum":1,"uid":2932657,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows365Discussions"},"subject":"Re: Multiple CPCs under devices in Endpoint Manager","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2932657"},"parent":{"__ref":"ForumTopicMessage:message:2867044"},"body":"

imariaguila  most likely due to a reprovision whereby we don't clean up (delete) the old device record, we will very soon in next service update.  

","body@stringLength":"362","rawBody":"

  most likely due to a reprovision whereby we don't clean up (delete) the old device record, we will very soon in next service update.  

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How about the record that shows non-compliant but on device compliance details, it shows Compliant?

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