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sam1011950's avatar
sam1011950
Copper Contributor
Aug 19, 2021

win 10 enterprise

Problem Event Name: LiveKernelEvent
Code: 1000015e
Parameter 1: 25
Parameter 2: 23
Parameter 3: ffffce829b18ae28
Parameter 4: d010310
OS version: 10_0_17763

I got this issue and my pc freeze up completely and i have to manually restart it everytime

Processor AMD Ryzen 3 3200G with Radeon Vega Graphics, 4042 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. B.40, 2/8/2021

MSI B450I GAMING PLUS AC

  • Spigolo's avatar
    Spigolo
    Iron Contributor
    Aug 19, 2021

    Hi sam1011950 

     

    You have an old version (1809), almost 3 years old and unsupported.

    First of all upgrade to 21H1.

      • Spigolo's avatar
        Spigolo
        Iron Contributor
        Aug 20, 2021

        sam1011950 

         

        Such version does not fit for home install and should be used in static machines like ATM. In addition it could be obtained only by a corporation volume license.

        I might be wrong, but I'm not here to give help to a cracked piece of software.

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