Printer Not Listed

Question

I have purchased a new laptopWhen I try and add my printer via control panel a list does not appear in” Choose an advice or printer to add to this PC. “It searches but nothing comes up in the list.I have tried when printer is connected and not connected&nbsp;My printer is a Brother MFC685CWEdition Windows 10 HomeVersion 20H2Installed on ‎12/‎04/‎2021OS build 19042.928Experience Windows Feature Experience Pack 120.2212.551.0Thanks

hotcakex · Answer

Hi,please take a look at these support pages:https://support.microsoft.com/en-us/windows/fix-printer-connection-and-printing-problems-in-windows-10-fb830bff-7702-6349-33cd-9443fe987f73https://support.microsoft.com/en-us/windows/troubleshooting-offline-printer-problems-9f5e98ed-0ac8-50ff-a13b-d79bf7710061

reza_ameri · Answer

How it is being connected?Is it using LAN, Wi-Fi or USB?Take a look at:https://help.brother-usa.com/app/answers/detail/a_id/102695?R3ModelID=MFC685CW&amp;_ga=2.181417314.495050363.1618680645-466579463.1618680645

clintdr · Answer

Thank you for your help everyone.I have managed to get printer listed and up and running.Really appreciate the time taken to reply to my query.Go wellClint

hotcakex · Answer

you're very welcome, glad to know you got it sorted out 🙂

reza_ameri · Answer

Welcome and glad the problem have been solved

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Printer Not Listed