File Explorer

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Highlighted
Occasional Visitor

When I open File Explorer and try to right-click on the folder and open in a new window on the context menu, Explorer hangs, freezes and closes everything and restarts.

it does work well if I try to open more than one explorer window in any other method, Win+E, right click explorer icon in the taskbar and open new one ect, but only context menue gives this issue. tried reinstalling windows with new disk image from windows Azure portal.azure.com (university provided account) but issue occurs.
tried SFC and no issues were found.


PC details.
i7 7700 @3.60 HHz
16GB ram
Palit GTX1060 6GB
Gigabyte G1 Sniper B7

Windows 10 Education
Version 1903
OS Build 18262.356

https://drive.google.com/open?id=1mkaU13KSu7utrP_QImh5frTFDh8YnK8x

1 Reply
Highlighted

@kaveenme 

 

Hi,

I just did it multiple times on this machine with this hardware and Windows version, couldn't produce the issue

 

Annotation 2019-09-15 180214.png

 

 

neither could i produce it in this machine:

 

Annotation 2019-09-15 180649.png

 

Can you try to do a clean boot and see if the problem still occurs?

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

 

it might be a driver or software incompatibility