Getting access to you customer’s Viva Glint tenant

As a partner, you'll be a strategic advisor to a customer. Depending on the services you're providing the customer, you may or may not need access to the customer's Viva Glint tenant. If access is required, follow these steps get access to the customer's Viva Glint tenant: 

• Step1: An Azure Active Directory (AAD) tenant admin at the customer creates a member account in the customer AAD tenant for you, the partner.
• Step 2: In Viva Glint, the customer adds you, the partner, to a Support user role. A support user would need a Company Admin role in order to access Advanced Configuration settings within the platform. 

Filing a support ticket on behalf of the customer also requires a user to be a service admin in Microsoft Admin Center.