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rodneyjoyce
Copper Contributor
Joined Oct 21, 2020
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Problem with AppSource Marketplace Deployment
Hi, We have a Power BI Template App in the Marketplace (for about 2 years now). We release new versions every 2 months. Sometimes the customers can update their apps to the new version, and sometimes they cannot - it shows this error message: The Support tickets I raised in Power BI and Marketplace go nowhere - no one can tell me why some times it works and some times does not. As you can imagine, this is a terrible user experience for the customer as they have to create a new app and configure it every 2 months. They lose their sharing/RLS and other configurations that they have made. Why does the AppSource deployment model sometimes allow Power BI Apps to be updated, and sometimes not?
