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ATWVD
Copper Contributor
Joined Oct 07, 2020
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Re: VM Connection very often gets disconnected
Update from our case. We had only ONE set of random session host disconnects every morning at 08:06 or 08:33 where the users could reconnect straight away after. In the end this was fixed after a technician did some cleanup of private dns zones in the vnet. The zones where not related to AVD traffic at all. Our theory is that updating/saving config in the vnet refreshed the config and fixed some backend error. We did not see any disconnects after this was done.Re: AVD remote desktop app showing on screen but not responding to clicks until you minimize/maximize
We are seeing same issues with two different host pools. Windows 10 Enterprise multi-session latest updates Windows 10 PCs with Remote Desktop Client 1.2.4337.0 Applications affected: Office (Word) Power BI Desktop Last 2 monthsRe: Version 1.2.3575 of the Windows Desktop client for AVD has been released to all users!
Kathryn_Jakubek Do you have any more information on this fix: "Fixed an issue that caused unexpected disconnects in certain RemoteApp scenarios." Which scenarios? What is the root cause? We are still struggling with disconnects for a bulk set of users after almost 2 years and multiple support cases from Microsoft.Re: Consistent Thin Client Disconnection from WVD Pool
We have been having consistent disconnects from AVD for over one year. Where MS support is not able to figure out the problem. We have had support cases (multiple) for a year. They have thrown their support case from AVD team to Network team to AVD team to Network team etc. and never seem to want to dig into the technical side of things on their MS-hosted AVD broker service or their backend network. Every day at 08:05 or 12:07 (sometimes 08:27) a bulk of users disconnect. Around 15-20 users. Totally random set of users. Not location specific, notend client specific, newest updated Remote Desktop Client so that "update issue" should not apply. Very hard to replicate with test users and testing. There almost seems to be something going on with the RD Agent at that time aswell, maybe a user session refresh or a heartbeat check or something. We have queried MS support if this could be a bug with refreshing of sessions where duplicate ID's create some sort of overwriting of the same session. Our experience with MS support on AVD service has been really bad on this issue. We are losing hope and looking at alternatives.Re: Updating to Windows 10 Multi user 21H2 - MSSENSE.EXE constantly using 25% cpu on new session hosts
RinoPROITS We have an ongoing Azure Support case on this. Latest reply: "I´m still reviewing the situation with the Defender. I´m not completely sure but I´m suspecting that the Defender Database may have something to do since the Procmon is populated with checking’s on this path: However they all show up as a SUCCESS so it seems that is not an error: It is something that I have to consult since I´ve found some similar issues on third party sites googling this path although nothing from Microsoft end from the time being: https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforum.restic.net%2Ft%2Fwindows-defender-causes-10x-slowdown%2F925&data=05%7C01%7Casbjorn.thom%40soprasteria.com%7C291b88e794e44468001008da214509bb%7C8b87af7d86474dc78df45f69a2011bb5%7C0%7C0%7C637858877684460465%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=QgzYFjcbuY6XIVZG38PgxBJPg5I96mMjitKNasTMwRg%3D&reserved=0 I´ve found some sites saying that you could delete this entries but I´m not confident on doing that since compromising how defender works. I will take a look into it and confirming once I have some deeper insights on this."Re: Automated way to Stop and Start Scaling Scripts
We use automation runbooks for this, one runbook for disable and one for enable. Use a schedule to run disable on the day before patching and then run the runbook for enable the day after. Set-AzLogicApp -ResourceGroupName "your logic app resource group" -Name "logic app name" -State "Enabled" -ForceRe: Windows Virtual Desktop "Remote Server Disconnected"
We have had the same issues. On March 8 and somewhat on March 9. When checking log analytics with this query: WVDErrors | where ServiceError =="true" and CodeSymbolic contains "connectionfailed" We had 250 errors on Monday, 21 errors on tuesday, and about 17 errors since tuesday until today. We have not opened a MS Support case for it yet, but we will have to if it starts to go up again since it's a service error.
