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shyam2021

Copper Contributor

Joined Jul 01, 2020

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Recent Discussions

Re: Agent in call queue can hear music on hold before connecting
DFragmentor I had opened a ticket and felt that it won't be resolved any time soon. Hence I asked them to close the case.
Apr 19, 2023 Place Microsoft Teams
5.4KViews
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Re: Agent in call queue can hear music on hold before connecting
Was this ever resolved? I had a call queue configuration this week with customized MOH and agent can hear it as soon as they pick it up for 1-2 seconds.
Mar 29, 2023 Place Microsoft Teams
5.7KViews
1like
1Comment
Re: MS Teams Direct Routing - Internal call transfer failure
Lt_Flash Suddenly having this issue one of remote sbc. We have proxy-remote sbc configuration. All other remote SBC can handle internal call transfer but only one fails. All remote SBCs have same configs. So not sure why it is failing for only one SBC. It has the same unable to purse RURI message from Teams.
Feb 12, 2023 Place Microsoft Teams
2.6KViews
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