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How Internet of Things is improving the Hotel Guest Experience
With the changing times, one thing that is constantly evolving and getting better with time is technology. One of the sectors that it is helping the most is the hotel sector. It is helping the hotel owners and the operators by increasing guest satisfaction, and at the same time meeting their business needs and sustainability goals. In the article below, we will discuss in-depth how the https://www.se.com/in/en/work/campaign/innovation/overview.jsp (IoT) is empowering hotel brands to curate stronger relationships with their guests when the guests arrive at a pre-personalized experience. 1. When all of it comes together For a lot of hotel brands, they focus majorly on millennials, where Gen-Z is increasing in importance. A report mentioned how 54% of parents agreed that their children have some influence over their travel planning and for gen-z, travel is all about the experience. A crucial part of the experience is convenience, connectivity, and control. It is fairly obvious that Gen-Z and millennials are expecting to take full advantage of IoT-enables amenities. Iot-based connectivity has begun to pervade almost every industry and infrastructure. Not just industries but they have also enhanced various aspects of our lifestyle with the help of mobile devices and apps. The more connection it enables, the more power will be unleashed in terms of visibility, convenience, and control. This is why hotels are a perfect example, their entire infrastructure, starting from electrical https://www.se.com/in/en/product-range-presentation/2562-power-distribution/ to HVAC, to security, all of it is progressively becoming more and more connected. The smart devices that are present across each building system share data with centralized applications, which enables advanced capabilities for hotel management, staff, and guests. With the help of the newest room controllers, you can easily manage HVAC in each guest room on the basis of room occupancy. Not just that, they also connect to all other controllable features of the room, which includes lighting and curtains, and guest-facing features such as bedside panels and tablets. Moreover, hotel software applications are now converging, and with the help of it the newest guest room management systems can be smoothly integrated with https://www.se.com/in/en/product-subcategory/5430-power-management-system/, building management, property management, and door lock systems. All of these apps are now hosted in the cloud, enabling access by personnel across teams, wherever they are. Now with the help of these advances, you can enjoy new and improved levels of functionality and control that are enhancing the guest experience in various ways. 2. A Personalized Stay, Right from Check-In Connectivity plays a crucial role in personalizations, and it begins at check-in. The hotel staff can remotely prepare room settings while your guests are still at the front desk. If you have a loyal base of customers, then you already know their preferences and automatically activate them upon check-in, even if that's done with the help of a mobile device. All thanks to integration with door lock systems, your guests can use their own device for room access with the help of the hotel's loyalty app. You can even personalize things by sending your customers a welcome message that can be sent to be displayed in the room, in the guest's own language. Welcome to Your Connectivity Hub The next step in this whole process is, the guests are greeted with their preferred room temperature, and their native language on in-room devices, so that they feel at home, no matter where they are from. You can adapt an array of engaging options to improve your interactions with your guests. Some things being IoT-enabled bedside panels, tablet, the room's Tv, or their own smart device can be used to provide convenient control over almost every aspect of their comfort and entertainment. Your customers can personalize their rooms by adjusting temperature, controlling the curtains, dimming lights, or even by selecting "room scenes" to create the perfect setting according to their mood. 4. Need something? Just Say It Some solutions are just a command away, as some solutions may offer integration with voice control options. For instance, Marriott international started taking the help of Amazon Alexa in the field of hospitality to select hotels (their franchise). This is giving guests a choice to use voice commands to control the room according to their needs. Another option that hoteliers can explore is chatbots, it will give the guests the ability to make a request to the front desk using their mobile devices, no matter where they are. 5. A Closer Connection with Needs … and Values With the help of this evolution in the realm of hotel connectivity, it will also keep the staff aware of a guest's needs. The people working in the guest room management system will immediately inform the hotel personnel when any request comes in, from do-not-disturb to maid service, or when a maintenance issue arises—such as a low battery status on the door lock. However, with the help of deep integration between power management, https://www.se.com/in/en/product-category/1200-building-management/, and guest room management systems, the hotel's maintenance team, will always be on their feet and aware of the issue and how to solve them. Conclusion For the customers who are worried about sustainability, with the help of https://www.se.com/in/en/work/campaign/innovation/overview.jsp connectivity offers the opportunity to collaborate with the hotel on energy efficiency goals and be awarded for the same. The integration of power, building, and guest room management systems will allow your customer's room energy usage to be automatically tracked and be reported during their stay, with positive results converted to loyalty program points.HMI in the Age of Industrial IoT and Evolving Human Machine Interfaces
Building & Industrial automation today are elements that are steadily demanding greater connectivity, efficiency, cost-effectiveness, and added-value integrated function. However, with today’s hardware technology trends and increased software capabilities, the scope and functionality of newer innovations are enhancing, making them a much more value-adding contributor to a machine or process throughout its lifecycle, right from design to maintenance and upgrade. A prominent example of one of these technologies which is revolutionising building automation and https://www.se.com/in/en/product-subcategory/1210-building-management-systems/ is https://www.se.com/in/en/product-category/2100-hmi-%28terminals-and-industrial-pc%29/(Human Machine Interface). A Human-Machine Interface (HMI) can be described as a user interface or dashboard that efficiently links a person to a machine, system, or device. While the term can technically be referred to for any screen that allows a user to communicate with a device, HMI software is most ordinarily used in the context of anhttps://www.se.com/in/en/work/products/industrial-automation-control/ process or when referring to building management. Here are the benefits of exploring an HMI today - Increases Productivity It goes without saying that HMIs will also increase the productivity & efficiency of human resources. Using a Human Machine Interface can automate tasks and intricate functions that were previously carried out manually by a dedicated workforce. Rather than putting workers under a physical burden by making them lift or handle objects by hand, employers can use HMI software to automate these exhaustive functions. Subsequently, this also helps free up labour resources, enabling these workers/staff who regulate building management systems to focus their energy on other responsibilities. Connectivity In this age of smart buildings and smart automation, phenomena like the Internet of Things and Industrial Internet of Things are playing meaningful roles in launching innovation-driven technologies. HMI’s can be linked to the internet to promote new forms of automation and modernisation in relation to building management. HMI’s can also connect to Programmable Logic Controllers (https://www.se.com/in/en/product-category/3900-plc%2C-pac-and-dedicated-controllers/)- heavy-duty appliances that are uniquely designed for manufacturing and industrial purposes. They offer effective control and interactions between humans and machines. Human Machine Interfaces can connect a vast array of devices and machines together, intensifying their ability to communicate while adding additional functionality to their functionality and processes. Data Analytics Not only does an HMI perform the task of actively presenting critical and information data, but it can also store & record it which enables future analysis and interpretation. This is particularly valuable in the case of analysing energy usage, appliance maintenance, and unforeseen defaults. Critical data on energy helps save critical resources and encourages an eco-friendly environment in the building. Ease of Use HMI Displays promote convenience since these machines can be accessed with relative ease. It doesn’t need weeks or months of training and can be easily operated with some guidelines and procedures. Also, it can also be concluded that there definitely a comforting feeling associated with the use of HMIs. Workers experience more joy and job satisfaction when using HMIs - it creates a positive environment for staff. HMI is fundamentally a part of the broader scope of https://www.se.com/in/en/product-category/6000-telemetry-and-remote-scada-systems/. To sum up, the main goal of an HMI is to display a graphical interface of any functioning machinery that is in operation and sees to it that the machine language is shown in such a manner that can help the workforce to understand the functions being carried out by the machinery. HMI’s help drive the applicability of https://www.se.com/in/en/product-category/6000-telemetry-and-remote-scada-systems/ across various industrial sectors. #SchneiderElectric is a big player in this field- having established itself as a leading provider in the realms of energy distribution and power management - ensuring that #LifeIsOn.Industrial Internet of Things : What is Industrial IOT?
Industrial Internet of Things : Manufacturers or producers in every sector have the opportunity to upscale their manufacturing unit. Although the technological advancements have brought about a change in the way machines have been functioning, there is a lot that businesses look forward to. With manufacturing industries in focus, automation has extended its wings and taken the people aback by the marvels. As per a report from Business Insider, the investment by global manufacturers will increase by $29 billion making it $70 billion from 2015 to 2020 in https://www.storifynews.com/category/technology/internet-of-things/ solutions. Therefore, the Industrial Internet of Things is the new wave to be explored. Read full Article https://www.storifynews.com/industrial-internet-of-things-what-is-industrial-iot/
