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Wim_R
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Joined Nov 25, 2019
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Windows Server 2016: Settings -> Accounts crashes
On a Windows server 2016 we recently installed, whenever ANY user goes to Settings -> Accounts, it starts loading and crashes. The event log shows an error every time (see below). All users are local and the system is not in a domain. We have tried several things to resolve it, but the issue persists. Some things we have tried: creating a new user and testing it on there system file check (sfc /scannow) Windows trouble shooter (as well as the downloadable Windows update troubleshooter) reinstalling the Settings app (Get-AppXPackage | foreach {Add-AppxPackage -DisableDevelopmentMode - Register "$($_.InstallLocation) \AppXManifest.xml"}) Event viewer error log: Faulting application name: SystemSettings.exe, version: 10.0.14393.82, time stamp: 0x57a55dc6 Faulting module name: usercpl.dll, version: 10.0.14393.2608, time stamp: 0x5bd1347f Exception code: 0xc0000005 Fault offset: 0x000000000000d297 Faulting process id: 0xb80 Faulting application start time: 0x01d5a36c63ad0ee2 Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe Faulting module path: C:\Windows\System32\usercpl.dll Report Id: dbe77bad-e235-499e-b0c2-13956fa9c637 Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel6.9KViews2likes9Comments
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