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nicole50
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Joined Oct 11, 2019
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Impossible to open a project from PWA to Project Professional 2016
We have a customer who uses Office 2016. So we installed Project Professional 2016 for connecting to Project Online. One of their users have problems to open a project from PWA to Project Professional 2016. When she opens a project from the Project Center in PWA to Project Professional 2016, she has the following message : “Sorry, we can't open the project. Please try again”. I have verified these points : she has the same problem with Chrome or Edge She can open a project directly from Project Professional 2016 Project Professional 2016 is correctly activated I checked the connection to Project Online : the account is the good one The version of Project Professional is 16.0.5366.1000 and it is higher than the minimum version indicated in PWA. Do you know how to solve this problem?512Views0likes1Comment
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