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jeff1710
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Joined 8 months ago
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Re: Outlook Web apps not showing up
I have now been alerted by app developer of the possible problem. Microsoft has released an update that may impact your Actionstep system and may be causing widespread issues with email and Actionstep. Specifically, these impacts are a result of changes made by Microsoft to their Outlook API email service. To resolve this issue, we have moved to the new Outlook API, and this also provides a more secure connection for your email data.1.5KViews1like0CommentsRe: Outlook Web apps not showing up
Another weird development. If you open New Outlook, the add-ins are gone. But if you open Classic Outlook the add-ins are there. But then I discovered that if you keep both desktop clients open at the same time, you can now access the add-ins in New Outlook. You can then close the Classic Outlook desktop and still access the add-ins in New Outlook. Not sure if this workaround survives exiting New Outlook. I'm going to keep it open for now.1.5KViews1like1Comment
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