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classermedia123
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Joined 7 months ago
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Re: No way to continue after Employment Verification with no indication of issue or how to fix
JillArmourMicrosoftYeah we have every browser including edge and incognito. We tried many times with the same results "reject". I saw other posts with the same issue, what are we mean to do? Also this part "InAccount Verification, fromSelect document type to upload, select the type of document that you want to upload for verification." doesn't appear, so it's nothing we can do after we keep clicking "fix" Thanks1.1KViews1like2CommentsNo way to continue after Employment Verification with no indication of issue or how to fix
We want to add our app to the Microsoft Store, the submission is ready however we cannot submit until the account has been verified. In the Legal info section we have entered the company details and the process is stuck at Employment Verification. Under rejected there is a clickable "Things to take care" which I assume displays the issues we need to resolve but which on clicking just makes the page jump a bit. We have no way to know how to proceed. Has anyone else encountered this? We have create a ticket for help+support but a message appears saying "Not available for this support request." and a "There was a problem retrieving the support request details." . What can we do?
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